Administrator

Administrator Role at Claims Management Provider

Wise May is recruiting for an Administrator to join a claims management provider who are part of a global Insurance client to manage and process invoicing and claim collections from the London insurance market.

This is a permanent, full-time role working 3 days per week (hybrid working pattern with core office days on Tuesday and Wednesday).

Administrator Duties and Responsibilities:

• Claims Collections and Fee Invoicing: Overseeing the monthly cycle from the database, monitoring work in progress, invoicing totals, VAT, disbursements, and maintaining oversight of fee reconciliations and payment of claims.
• Collections Governance and Oversight: Coordinate the submission and tracking of claims collections and entries, maintain ownership of collection bordereaux, endorsements, and compliance loss runs, ensuring accuracy, and monitor underwriter responses and bureau signings.
• Payment Monitoring & Account Liaison: Track incoming payments for fees and collections, act as the primary liaison with accounts for payment identification, reconciliation, and correlation, providing clear payment breakdowns and supporting documentation.
• Reporting & Month-End Assurance: Produce and distribute monthly loss runs and collection summaries to underwriters and confirm the month-end position by validating collections, outstanding balances.