Milton Keynes University Hospital NHS Foundation Trust
Administrator and Patient Booking Clerk - UEC
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Administrator and Patient Booking Clerk
Department
Urgent & Emergency Care
Band 3, £25,760 - £27,476 per annum pro rata
Part-time 30.5 hours per week, a variety of shifts including weekends and nights on a rolling rata.
About the Role
We are looking for an enthusiastic and organised Administrator to join our Urgent and Emergency Care (UEC) reception team. As the first point of contact for patients, relatives, and visitors, you will play a key role in ensuring the smooth and efficient running of both Emergency department and Same Day Emergency Care.
This is a busy and fast-paced environment, and the successful candidate will be approachable, patient-focused, and able to work well under pressure.
'We care. We communicate. We collaborate. We contribute'
Key Responsibilities
- Provide high quality front line administrative support to the Emergency Department (ED) and Same Day Emergency Care Department (SDEC).
- Collaborate closely with all clinical staff and operational teams.
- Work as part of the Urgent and Emergency Care (UEC) team ensuring an efficient, high-quality service is provided.
- Provide a welcoming and professional service to patients, relatives, and all other agencies.
- Manage and prioritise their own workload independently.
- Work shift patterns, including nights and weekends, under pressure with constant interruptions.
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About Us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
Services
- Full range of general medical and surgical services
- Busy Emergency Department
- Maternity and Paediatrics
- Specialist services including neonatology, specialist surgical care, and diagnostics
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Recent and Future Developments
- State-of-the-art Radiotherapy Centre opened in January 2025
- Oak Wards – a new ward block featuring two 24-bed wards
- Women and Children’s Centre, set to open by 2030
Application Information
- Interview date: 1 October 2026
- Sponsorship: We are unable to offer sponsorship for this role.
- Closing date: We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
Contact Information
For further information about Milton Keynes please visit - Visit Milton Keynes
For further details / informal visits contact:
- Name: Razzbir Kaur Sohal
- Job title: Assistant Service Manager
- Email address: razzbir.sohal@mkuh.nhs.uk
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital
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