Practice Plus Group
Administrator Apprenticeship
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About The Role
UNLOCK YOUR BEST WORK LIFE
- MAKE A DIFFERENCE TO EVERY LIFE
This is an opportunity you don’t want to miss. We have an exciting opportunity for a Apprentice Administrator to join our team in West & South Yorkshire!
Hours
Monday - Friday: core office hours
Salary
This position is full time and you will receive a salary of £21,000 whilst gaining an apprenticeship qualification
Location
We have two roles available:
- West Yorkshire - Leeds Hub
- South Yorkshire - Doncaster Hub
How will we support you?
- Bespoke induction, including our Introducing Health in Justice training course
- Competency framework
- Regional and national career development opportunities
- Our bespoke Learning Management System to address your learning needs
- Support from the wider team
Candidates are required to have a Legal right to work in the UK due to the nature of the role, offers of employment will be subject to additional vetting and security checks.
We welcome/encourage applications from applicants who have lived experience of the criminal justice system
What you'll be doing
As our new Administrator/Receptionist, you will:
- Be responsible for providing the first impression to those attending site. You will be a warm and welcoming presence, offering advice guidance and support as required
- Deal with service users, healthcare colleagues and other professionals over the phone, face to face and via email in a professional and courteous manner
- Use IT systems, clinical templates and data to ensure reporting is accurate.
- Take responsibility for ordering and maintaining site stock, ensuring all items are available, well organised, and kept fully up to date
- Escort visitors and contractors around the hub as and when required
- You will also be responsible for liaison with a range of agencies, internally and externally
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We offer two apprenticeship pathways, with the most suitable option discussed with shortlisted candidates based on their skills, qualifications, interests, and preferred working style.
This allows us to match each candidate with an opportunity that best aligns with their strengths and career aspirations.
Additional requirements for Apprenticeship eligibility:
- Must live in England and have done for the last 3 years
- If a visa is required to work it must be valid for the duration of the apprenticeship
- Must not be undertaking a government funded training course at the same time
- Have not previously studied the same course content
What we'll look for in you
Practice Plus Group are the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background. We aim to deliver a truly integrated model that will guide all groups involved in the judicial pathway to provide a more meaningful experience to the individuals involved.
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Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:
- We treat patients as they would like to be treated
- We act with integrity
- We embrace diversity
- We strive to do things better together
Qualifications and skills required:
- English grade 4 GCSE or equivalent level 2 qualification
- Math grade 4 GCSE- desirable
- Ability to prioritise workload
- Willingness to work towards a level 2 Administration Assistant /Level 3 in Business Administration
- Excellent communication skills
- A non-judgmental and compassionate approach
- Good IT skills and IT literacy
- Ability to work within a busy environment
Our person-centred model is focused on providing meaningful pathways to anyone faced with criminal charges, as well as understanding what triggers and socio-economic circumstances might lead to people offending. We will treat individuals more holistically, focusing on the person and early intervention strategies to reduce risks and improve outcomes.
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