BCXP
Administrator: Billing
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Business Unit: CPS
Department: Field Services & Other
Reports to: Administration Supervisor
Core Description
Responsible for ensuring that all Customer Billing for all Maintenance and Project type incidents is prepared and submitted for invoicing for all relevant clients.
Key Deliverables / Primary Functions
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Timeous execution of the initial Billing related responsibilities, ensuring adherence to the established processes, i.e.:
- Extracting closed incidents from the system to create the relevant Billing Schedules (Chargeable, Cabling, Hardware and Projects);
- Costing of incidents;
- Verifying that no billing is duplicated or omitted;
- Ensuring that the previous month’s incidents are billed in the current month;
- Accurately costing the ‘activities’ on the system for all closed incidents.
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Accurately preparing the Client Billing Spreadsheets based on accepted quotes and updating the relevant quote tracking report; ensuring to obtain supporting documentation, i.e. quotes, orders and stamped Incident Reports, etc., where necessary.
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Diligently receiving back and investigating any queries raised by the client/s.
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Preparing reconciliations for submission to the Customer.
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Submitting the relevant Billing Spreadsheets to the Accounts Department for invoicing to be raised. Thereafter ensuring submission of relevant documentation to the clients, along with prepared invoice/s.
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Keeping records of all Billing and verifying recorded transactions, reporting irregularities to Management.
Core Functional Skills & Capabilities
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- Attention to detail
- Microsoft Office
- Microsoft Excel
- Communication
- Teamwork
Core Behavioural Competencies
- Following instructions & procedures
- Writing and Reporting
- Working with people
- Coping with pressures & setbacks
- Culture Match
- Job Match
Minimum Qualifications
- NQF 4: Grade 12 National Diploma
Additional Education - Preferred / Advantage
Experience
- Minimum 2-years’ administrative experience
Certifications
- Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Special Requirements / Employment Condition
- Ability to work extended /long hours as and when required
Workplace / Physical Requirements
- Full-time Office Based position.
- Non-Billable
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