You’ll have contact with colleagues, residents, prospective residents and external agencies, so you’ll need to be approachable, professional and confident communicating with a wide range of people.

What You’ll Do

• Maintain accurate financial records, including petty cash, client funds and other financial transactions.
• Process invoices, funding claims, staff expenses and other financial information accurately and on time.
• Support the Service Manager with financial returns, expenditure information and budget preparation.
• Liaise with Finance, benefit agencies, suppliers and other organisations as required.
• Maintain effective filing, diary, holiday and other administrative systems.
• Respond professionally to telephone enquiries from external agencies, prospective residents and others contacting the service.
• Provide general administrative support, including correspondence, reports and word processing.
• Take and distribute minutes and help coordinate staff and service meetings.
• Support the administration involved when residents join or leave the service, ensuring relevant documentation is completed.
• Order office, cleaning and first-aid supplies while ensuring value for money.
• Handle confidential information appropriately and maintain accurate, up-to-date records.

To Succeed in This Role, You’ll Need:

• At least 12 months' administrative and/or secretarial experience.
• Experience of maintaining and reviewing office systems and procedures.
• Experience of completing financial records or returns.
• Experience of attending meetings and producing accurate minutes.
• Good IT skills, including confidence using Microsoft Office.
• Strong keyboard and general administrative skills.
• Good numeracy skills with excellent accuracy and attention to detail.
• The ability to organise and prioritise your own workload and work effectively under pressure.
• Good verbal communication skills and the ability to relate to a wide range of people.
• Reception experience and an understanding of welfare benefits systems would be advantageous.

If you’re looking for a varied part-time administration role where your organisation, accuracy and attention to detail can help support an important community service, we’d love to hear from you.

Interviews will be held on a rolling basis as suitable candidates apply, and we reserve the right to close the vacancy early if a successful candidate is appointed.

To see the full job description please click here.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk

Closing Date:

2026-10-09