Rathbones
Administrator - Contracts
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Job Title: Administrator - Contracts
Department: Operations
Location: Liverpool
Contract Type: FTC 12 Months
The Team
Contracts are responsible for the processing of client deals and act as the middle party between the Dealing Desk and Settlements team to ensure a successful life cycle of a trade from trade execution to market settlement.
The team process and distribute contract notes, where required, to meet FCA regulations.
The Role
- Delivery of service excellence and protection of client assets
- Compliant with regulatory requirements and company policies
- Positive contribution to your team’s new and existing initiatives
Outcomes of the Role
- Provide a professional and reliable service for clients, investment managers, advisers, and product providers
- Ensure you are adhering to the team’s current SLAs and to all regulatory requirements
- Accountable for administrative tasks within the team in line with the team’s procedures manual
- Ensure that you are actively participating in Continuous Improvement principals and the 4+1 habits. These include dynamic Visual management boards, appropriate team meeting involvement, continuous improvement through identification and resolution of issues, and standard operating procedures
- Support the continuous improvement across the team leading to enhancements in efficiency and clients and customer experience (CX/UX)
- Assist in User Acceptance Testing (UAT) of new and existing IT systems
- Ensure that you are operating within the Group data governance framework and that data quality and integrity is maintained
- Follow the conduct rules and act with integrity
- Be aware of CASS related processes relevant to your team and that you escalate any issues to your manager
- Build and maintain relationships with all stakeholders, both internal and external
- Any other duties as required
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Knowledge, Skills and Experience
- Excellent organisational and time management skills
- High level of accuracy and attention to detail with ability to grasp new tasks quickly
- Strong written and verbal communication skills
- Focus on delivering service excellence
- Good working knowledge of Microsoft Office applications
- A team player able to multi-task in a fast-paced environment
- Ability to build constructive relationships with other members of staff at various levels
- Adaptable, flexible, and able to accept responsibility for given tasks
- A minimum of 5 GCSE’s (grade A-C/ 5-9) including Maths & English
- Experience of working as part of a team
- Desirable: industry knowledge and an interest in the wealth management sector
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Life at Rathbones
We aim to become an employer of choice for the wealth management sector, to achieve this we are working hard to build a diverse, equal, and inclusive workplace that motivates, develops and embraces the strengths of all our colleagues. Being part of Rathbones means you will join a team of passionate professionals in a successful culture that cares for its people. At Rathbones, we provide meaningful work, opportunities, and a voice to all.
We are committed to building a team that is made up of diverse skills, experiences and abilities and encourage applications from all backgrounds. We welcome individuals who share our values.
We’re a Level 1 Disability Confident employer under the UK Government scheme. This means we’ve signed up to a set of commitments around how we recruit, retain and develop people with disabilities. Find out more about the Government Scheme online.
If you feel there are any reasonable adjustments that would make the process easier for you and help you to perform at your best whether that is due to disability, neurodiversity or other protected characteristic, just let us know by emailing us at recruit@rathbones.com
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