Centre for International Development and Training (CIDT)
Administrator - FTC 2 years
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Administrator, Directorate of Academic Development and Success (ADS)
Full-Time, 37 hours per week (2 Year Fixed Term)
Location – City campus, travel between campuses may be required
You will provide an effective, efficient, compliant and customer-focused support service with a particular responsibility for programmes of study. The Administrator role will be part of the Operations Administration team to create a culture of ongoing improvement.
The Directorate provides support for students and members of staff relating to academic skills development, work-related, online and lifelong learning, and leads on the University’s Access and Participation Plan (APP). A key focus of the Directorate is ensuring the University has a high quality and sustainable educational portfolio, which delivers excellent student outcomes and is aligned to the University curriculum framework. It has overall responsibility for ensuring all teaching-related activities (UK and international) deliver against the University’s KPIs and regulatory compliance.
The Directorate supports cross-institutional activities such as continuous monitoring and improvement (CMI) and curriculum review, as well as enhancing student outcome metrics and supporting responses to surveys such as the National Student Survey, Postgraduate Teaching Experience Survey, and the Graduate Outcomes Survey.
The Directorate therefore plays a key role in developing, enhancing, and evaluating the impact of the University activities that support the Teaching Excellence Framework (TEF). It will also be an essential component, working in partnership with the academic faculties and Student Journey Directorate, in delivering the University’s Student Success Strategy. To provide an integrated suite of professional and administration services to meet the Directorate’s vision and mission.
Role Requirements
- A proactive individual, able to work without direct supervision and able to demonstrate considerable initiative, tact, and confidentiality, together with high levels of communication skills and literacy.
- Educated to A-level standard or equivalent.
- Demonstrable experience as an administrator who has serviced cross-departmental committees.
- Experience with SITs and e-Vision or a similar student management system, dealing with financial data, and producing financial reports.
- Demonstrable experience of working within stipulated regulations and procedures is essential.
- Capable of working under pressure and to pre-set deadlines.
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You will report to the Head of Operations (ADS evening working and travel between campuses may be required).
Contact Information
For further information or an informal discussion, please contact Dawn Taylor at d.taylor5@wlv.ac.uk.
University Commitment
The University of Wolverhampton is committed to ensuring the diversity of our staff body reflects those of the student and local communities we serve, and particularly welcomes applications from candidates of Black, Asian, or Ethnic Minority heritage, and candidates who are Disabled (including people who may not define themselves as disabled, but nevertheless encounter challenges).
Application Process
- Applications are scored against the criteria set out in the job description and person specifications attached to this advert.
- Applications are not assessed against the job advert; please ensure your applications are crafted against the Job Description and Person Specification contained within it.
- We do not accept CVs as an application for our vacancies and applicants must complete an online application form.
Benefits
- Competitive salaries
- Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme.
- Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
- Free Will Writing Service – Complimentary will drafting for employees and their partners.
- IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts.
- Supporting Your Health & Wellbeing:
- Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources, and Occupational Health Service.
- Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
- Eyecare Support – Free eVoucher for eye tests and glasses contribution.
- Flu Vouchers – Free flu vaccinations for staff.
- Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance.
- Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.
- Valuing You:
- Generous Annual Leave (see table below)
- Flexible & Agile Working – Flexible and Hybrid working arrangements.
- Free On-site Parking – available across campuses.
- Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice.
- Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice.
- Employee Discounts – Savings on groceries, fashion, and entertainment.
- Travel Discounts – Up to 10% off holidays through Sodexo Circles.
- Training and Development:
- Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
- Library Access – Staff have access to books and resources at our onsite libraries.
- Staff Scholarship Scheme – Funding for part-time higher education, up to PhD level.
- Leadership and Management Development – Access to training opportunities to support you with advancing in your career.
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