Yellow Brick Mortgages Ltd
Administrator
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Administrator
📍 Location: Queen Hills, Norwich, NR8 5HD
🕘 Working hours: 9 – 6
📑 Type: Full-time, Permanent
💰 Salary: £28000 per annum
About Us
At Yellow Brick Mortgages, we are an award-winning, independent mortgage brokerage built on great service and strong values. With over 100 mortgage advisers and 7000+ 5-star Trustpilot reviews, we’ve helped thousands of clients find their dream homes.
We also give back, donated over £230,000 to charities and planted more than 20,000 trees to support a sustainable future.
Our admin team is at the heart of what we do, supporting both advisers and clients to make the mortgage process as smooth and stress-free as possible.
The Role
We are looking for a confident, proactive Administrator to join our growing team.
You will play a key role in helping clients get their mortgage from application to completion, working closely with our advisers, lenders, solicitors, and estate agents to keep everything on track.
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This is a busy, hands-on role where no two days are the same, ideal for someone organised, accurate, and who enjoys talking to people.
What You Will Do
- Act quickly on new client leads and allocate them to the right mortgage adviser
- Support advisers by helping their clients through the mortgage journey
- Chase updates from lenders, solicitors, and estate agents
- Key in and update client details on our internal systems
- Track applications and progress reports for advisers and partners
- Handle everyday admin tasks like emails, spreadsheets, and calls
- Help produce simple reports and support with marketing updates
- Be a friendly point of contact for both advisers and clients
What We Are Looking For
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- Great communication skills, confident on the phone and in email
- Strong attention to detail and accuracy
- Good Excel and admin skills
- Organised, proactive, and able to manage your own workload
- A team player who enjoys helping others succeed
- Financial services or mortgage admin experience is helpful but not essential
Why You Will Love Working at YBM
- A fun, fast-paced, and supportive team environment
- Career development and training opportunities
- Extra day off for your birthday if it lands on a work day
- Regular social events and team activities
- Proud to support local charities and sustainability projects
Ready to make a difference?
Apply now and join a friendly, fast-growing business where your contribution really matters.
Please email Linda Trett on linda.trett@ybmortgages.co.uk
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