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University Hospitals Sussex NHS Foundation Trust

Administrator - Independent Maternity Review

Worthing
Posted about 18 hours ago
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Independent Maternity Review Business Manager

University Hospitals Sussex is the subject of an important Independent Maternity Review (IMR), commissioned by the Department of Health on behalf of the Secretary of State. This is due to commence in October 2026 and is expected to last at least 3 years. The review will examine approximately 1,000 cases of stillbirths, neonatal deaths, maternal deaths, neonatal harm due to severe brain injury and severe maternal harm dating back to at least 2018 to understand what happened, reach conclusions on the care provided, provide answers for families and identify learning for the organisation and wider NHS. The review is, by its’ very nature, extremely sensitive and politically charged. The impact is expected to be significant for the families at the heart of the review, current and past staff and the wider organisation. In parallel, the Trust is the subject of an active police investigation – Operation Bramber. One team will support both programmes of work.

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Role Summary

Working to the Business Manager for the IMR, the post holder will play a critical role in the Trust contact centre. The contact centre will be the single point of information for people needing information about the review – this may be families or members of the public, the IMR team, the police or other stakeholders. They will ensure there is a robust approach to tracking, allocating and responding to information requests from the IMR Chair and her team and the Police. They will also support routine day to day processes to service the reviews e.g. organising meetings, collating papers and ensuring there is a robust audit trail of decision making and sign off processes for checking accuracy and completeness of information sent outside the organisation. Diligent attention to detail is essential to ensure the Trust meets its obligation and provides professional customer service. Sensitive and empathetic communication with families contacting the Trust will be essential.

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Team Management

  • Help develop induction materials and set up processes for new members of the Team such as key contacts, IT logins, ESR and
  • ID
  • Provide diary management to members of the team

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Candidate Pack

For further details / informal visits contact:

  • Name: Sally Seeley
  • Job title: Associate Director - Quality - IMR
  • Email address: careen.green2@nhs.net
  • Telephone number: 01903205111
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Skills

Customer Service
Diary Management
Information Tracking
Empathetic Communication
Attention To Detail
Meeting Coordination
Audit Trail Management
Induction Material Development
Stakeholder Management
Administrative Support

Location

Worthing, England, United Kingdom

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