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An Exciting Opportunity for an Administrator
An exciting opportunity has arisen for an administrator with Community Care Services Admin Team within the Community Rehab Team (CRT) office.
The post is for 24.3 hours per week, Monday to Friday, primarily 1000 – 1400, based at Whyteman’s Brae Hospital, Kirkcaldy.
About the Role
This role forms part of the Community Care administrative service, supporting the Community Rehabilitation Teams, whose aim is to enhance the quality of care and outcomes for older adults by enabling them to remain independent in their own homes, homely settings, or communities.
The CRT provides a person-centred and integrated approach to hospital admission and discharge, intermediate care, and reablement. The service is designed to deliver seamless care through improved coordination and alignment of services.
This post is integral to the Community Care Services administration team, supporting clinical referrals to the CRT and acting as the first point of contact for the Fife-wide Single Point of Access (SPOA). This role is critical to the effective functioning of the wider system, requiring a high level of accuracy to manage the complex referral process.
Key Responsibilities
- Support clinical referrals to the CRT
- Act as the first point of contact for the Fife-wide Single Point of Access (SPOA)
- Manage electronic referral systems and databases
- Ensure high-level accuracy in managing the complex referral process
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Qualifications and Skills
- Educated to Higher level, or hold an SVQ Level 2 or 3 qualification, or possess equivalent experience
- Proficiency in Microsoft Office applications, including Excel, and familiarity with databases
- Strong telephone and communication skills
- Ability to work flexibly, including occasional public holiday cover on a rotational basis
- Positive attitude towards delivering high-quality customer service and effective team collaboration
Additional Information
- There may be a requirement to work across sites
- A requirement of this post is to become a member of the Protection of Vulnerable Groups (PVG) Scheme Prior to appointment
Working in the UK
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service.
As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website.


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It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.
Our Commitment
- We offer flexible working and family-friendly policies
- We fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices
- NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Application Information
If you feel that you can contribute an active part in this evolving service, then we would be delighted to hear from you.
Informal Enquiries:
Please contact: Nikki Thomson, Community Care Services, Administration Team Manager
- Tel: 01592 648129, x 29556
- Email: nicola.thomson7@nhs.scot
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