Serco Plc
Administrator-VIVO - Accommodation
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About VIVO
Who we are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What we do
- We put our Customers and Families First. They are the driving force behind everything we do.
- We drive forward improvements for them to ensure the service they receive—whether reactive repairs or a major project—is completed safely and on time.
- Our 4 core values are: open, caring, agile, and collaborative. These define everything we do.
Job Opportunity: Administrator (Accommodation Compliance)
Contract: Permanent Location: Larkhill (Office Based) Working Hours: 40 hours per week (Monday to Friday) Pattern: Rotating flexibility between 8:00am to 4:30pm or 8:30am to 5:00pm
Join a Team That Makes a Difference
Are you a highly organised administrator with:
- A keen eye for detail?
- A passion for delivering excellent service?
- Enjoyment of fast-paced environments where your contributions impact project delivery success?
We’re seeking a motivated and ambitious Administrator to join our Accommodation Compliance Team at Larkhill. You’ll work in a tight-knit team of 5, coordinating information, managing data, supporting projects, and collaborating with diverse stakeholders.
The role involves:
- Supporting compliance-led accommodation upgrade projects via essential back-office support.
- Ensuring compliance activities are managed efficiently to deliver projects on time.
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Key Responsibilities
Your day-to-day tasks include:
- Maintaining and updating compliance records
- Checking certification and documentation for accuracy
- Raising remedial works and requesting/tracking contractor quotations
- Scheduling BPSS clearances and managing project/asset information
- Producing reports and monitoring workflows
- Supporting the wider team with administrative activities to advance compliance programmes
You will collaborate closely with:
- Asset Management
- Compliance teams
- Customer Experience
- Possibly Defence Infrastructure Organisation (DIO) and our clients
Strong communication skills and a professional demeanour are essential.
Requirements
-
Previous administration or coordination experience, ideally in:
- Housing
- Property
- Maintenance
- Facilities management
- Compliance
-
Ability to:
- Work to deadlines
- Manage competing priorities
- Maintain accuracy under pressure
-
Essential technical skills:
- Advanced Microsoft Office, particularly Excel
- Experience with Maximo or similar asset management systems is advantageous
-
Personal attributes:
- Highly organised with a detail-focused mindset
- Competitive multitasking skills with excellence in accuracy
- Proactive team player who:
- Contributes to collaboration
- Takes ownership of work
- Adapts positively to changing priorities and business needs
- Strong analytical skills and ability to:
- Interpret information
- Identify issues
- Support effective decision-making
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About VIVO
We value difference and growth. When you join VIVO Defence Services, you receive:
- A supportive, collaborative environment where your contributions matter.
- Investments in personal and professional development.
- Career opportunities in a progressive, forward-thinking organisation.
If you seek a rewarding role to make a real impact while advancing your career, we’d love to hear from you.
Apply today and help us deliver excellence in accommodation compliance and customer service.
About VIVO Defence Services The role is with VIVO Defence Services, a joint venture between Serco and EQUANS. During recruitment, shared CV information between VIVO, Serco, and EQUANS is standard.
Commitment to Diversity & Inclusion
- VIVO is dedicated to building a diverse and inclusive workplace.
- We ensure reasonable adjustments for all candidates, from interviews through employment.
- Strong encouragement for applications from diverse groups.
- Disability Confident Leader status means disabled applicants will be considered equally where they meet role criteria. Accommodation is provided where needed.
- Open to flexible working discussions and a hybrid work structure in some teams.
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