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Administrator - Renewable Energy
Leeds Office
Full Time
Job Summary
We’re looking for a highly organised and confident Administrator to join our Renewable Energy team at Zuno. You’ll play an important role in supporting the day-to-day running of the team, keeping information and systems up to date, communicating with customers and colleagues, and making sure administrative tasks are completed accurately and on time.
Key Responsibilities
- Provide general administrative support to the Renewable Energy team.
- Handle inbound calls and enquiries in a professional and helpful manner.
- Make outbound calls to customers, colleagues, and external stakeholders as required.
- Manage emails, correspondence, and day-to-day communications.
- Maintain accurate records, databases, and internal systems.
- Input and update information accurately across spreadsheets and systems.
- Use Microsoft Office, including Excel, Word, and Outlook, on a daily basis.
- Monitor and follow up on outstanding actions to ensure tasks are completed on time.
- Organise and maintain documentation and files.
- Support with reporting, data entry, and general office administration.
- Liaise with internal teams and external stakeholders to help keep processes running smoothly.
- Take on additional administrative tasks and support projects as required.
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About You
- Previous experience in an administration, coordination, or office-based role.
- Confident using Microsoft Office, particularly Excel, Word, and Outlook.
- Comfortable handling both inbound and outbound telephone calls.
- Excellent communication and interpersonal skills.
- Highly organised with strong attention to detail.
- Able to manage multiple tasks and prioritise effectively.
- Proactive and confident following up on outstanding actions.
- Comfortable working with systems, databases, and spreadsheets.
- A positive, approachable, and team-focused attitude.
- Able to work well in a fast-paced environment and adapt to changing priorities.
About Zuno
When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.
Zuno offers…
- A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
- A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
- Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
- Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
- Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
- Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group
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Benefits:
- 30 days annual leave + bank holidays
- Private medical cover with Aviva*
- 4 x salary Death in Service cover with Zurich*
- Paid 6 months maternity pay after a year of service
- Paid paternity pay after a year of service
- Salary sacrifice pension matched up to 6%
- Ongoing training & development opportunities
- Social events
*After probationary period
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