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We are excited to offer a fantastic opportunity for an Administrator to join our National Highways Account in Quinton Depot, 3 Ridgeway, Quinton, Birmingham B32 1AF. This role will be based on site.
The salary is £14.12 per hour.
The hours of work will be 10am – 2pm Monday - Friday (flexibility within office working hours).
Amey provides comprehensive facilities and estate management services for National Highways including maintenance, cleaning, and project management.
We collaborate with clients, staff, and partners to ensure our 24/7 service maintains high standards with minimal disruption, keeping one of Europe's busiest road networks safe and operational.
Key Responsibilities
- Utilisation and maintenance of the CAFM system, ensuring accurate asset and maintenance records.
- Auditing Planned Preventative Maintenance (PPM) activities to ensure compliance and completion.
- Uploading, reviewing and processing PPM documentation and service reports.
- Carrying out PPM checks, validations and sign-offs in line with contractual requirements.
- Managing logbooks, certificates and compliance documentation, ensuring records are accurately maintained and filed.
- Scheduling and coordinating reactive and breakdown maintenance works.
- Providing administrative support to the Team Leader and Deputy Team Leader.
- Organising and maintaining operational records, documentation and filing systems.
- Obtaining and processing contractor quotations for maintenance and project works.
- Managing emails and maintaining effective communication with clients, contractors and internal stakeholders.
- Tracking outstanding actions and ensuring maintenance activities are completed within agreed timescales.
- Assisting with general administration duties to support the efficient running of the maintenance team.
Skills & Attributes
- Strong organisational and administrative skills.
- Excellent attention to detail and record-keeping ability.
- Confident user of CAFM systems and Microsoft Office applications.
- Ability to prioritise workloads and manage multiple tasks effectively.
- Strong communication skills, both written and verbal.
- Professional and customer-focused approach when dealing with clients and contractors.
- Updating and maintaining compliance trackers, ensuring statutory and contractual obligations are accurately monitored.
- Managing and updating mitigation spreadsheets, tracking actions, risks and outstanding issues.
- Reviewing financial information, including purchase orders, invoices and contractor costs, ensuring accuracy and compliance with budgets.
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What You Will Bring
- Previous experience in an administrative, helpdesk, facilities management or maintenance support role.
- Experience using CAFM systems and managing maintenance-related documentation.
- Strong organisational skills with the ability to manage and prioritise multiple tasks.
- Excellent attention to detail and accuracy in record keeping and data management.
- Proficiency in Microsoft Office applications, particularly Excel, Word and Outlook.
- Experience maintaining compliance trackers, mitigation spreadsheets and operational reports.
- Confidence in reviewing and checking financial information, including quotations, invoices and purchase orders.
- Strong communication skills, both written and verbal, with the ability to liaise professionally with clients, contractors and colleagues.
- Ability to work independently and as part of a team in a fast-paced environment.
- A proactive approach to problem solving and continuous improvement.
- Strong time management skills and the ability to meet deadlines.
- Experience managing confidential information with professionalism and discretion.
- A positive, adaptable and flexible approach to supporting the wider team.
We welcome applications from a diverse range of candidates. If you have most but not all these skills and experiences, we encourage you to apply, as we may be able to offer development or training to support you.
This role will require a BPSS security clearance.
Why join Amey?
At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.
Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.
- Remuneration: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.
- Career Growth: Shine in your career with advancement opportunities to roles like Facilities Team Leader.
- Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
- Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
- Pension: Generous pension scheme, with extra contributions from Amey.
- Flexible benefits: Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
- Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
- Give Back to community: Two Social Impact Days each year, for volunteering and fundraising opportunities.
- Family friendly policies: For new parents or if you provide care for a dependant.
- Membership of our Affinity Networks: Who connect, support and inspire diverse communities within Amey.
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About Amey
We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities.
Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future.
Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.
To find out more visit our website amey.co.uk/careers.
Application Guidance and Diversity & Inclusion
At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.
As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.
Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.
Apply today
We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible
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