Total Plumbing
Administrator/Counter Sales Assistant
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Location: Llanelli
We’re looking for an organised, customer-focused Administrator/Counter Sales Assistant to join our team at Branch. This is a dual-role position that combines administrative support with customer-facing sales duties at our busy trade counter.
This is an ideal opportunity for someone who enjoys variety in their day-to-day responsibilities and is confident working in both office and retail environments.
Administration
What you’ll be doing:
- Daily banking and till reconciliation in line with company procedures.
- Processing goods received notes and updating purchase orders.
- Booking in IBTs and special orders.
- Monitoring stock movements and resolving stock discrepancies.
- Maintaining shelf-edge labels and stationery supplies.
- Filing advice notes and providing proof of delivery when required.
- Assisting with stock takes and correcting stock location issues.
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Customer Sales
- Serving trade and domestic customers efficiently and professionally.
- Responding to telephone and counter enquiries.
- Providing product advice and ensuring a smooth customer experience.
What We’re Looking For
- Strong attention to detail and good organisational skills.
- Excellent communication and customer service skills.
- Ability to multitask across admin and sales functions.
- Previous experience in retail, admin, or trade counter environments is preferred.
What We Offer
Some of the benefits of working for us include Profit Share Bonus Scheme, Online discount portal including money off retail brands and holidays, Employee Care Helpline and access to a digital GP, staff discount scheme, Death in Service benefit, formal training and career progression opportunities.
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Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.
Salary: NMW
Interested?
If you’re looking for a varied and rewarding role where no two days are the same, we’d love to hear from you.
Administrator/Counter Sales Assistant
Llanelli, Carmarthenshire, United Kingdom
SA15 2DS
£26,932.49 per year
Permanent - Full-time
Posted today
Closing date: 09/10/2026
Job reference: ZR1668215LlaASA
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