Computacenter
Adoption Change Manager
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Life on the team
As a Change Manager, you'll play a key role in helping our customers successfully adopt new technologies, services and ways of working. Working within Computacenter's Adoption & Change Management (ACM) practice, you'll support the delivery of business change activities across a variety of digital and transformation programmes.
You'll work closely with project teams, stakeholders and end users to ensure change is effectively planned, communicated and embedded, driving successful adoption and long-term business outcomes.
What you'll do
- Deliver change management activities across technology and transformation projects.
- Conduct change impact assessments and stakeholder analysis.
- Develop and implement engagement, communication, training and readiness plans.
- Work with project managers and delivery teams to integrate change activities into project plans.
- Facilitate workshops and stakeholder engagement sessions to build understanding and support adoption.
- Identify and manage people-related risks, including resistance, skills gaps and change fatigue.
- Monitor adoption and readiness, providing recommendations to improve outcomes.
- Produce regular progress updates and support governance, assurance and project reporting.
- Contribute to the continuous improvement of Computacenter's Adoption & Change Management practice.
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What you'll need
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- Experience delivering business change or adoption activities within technology, digital or organisational change programmes.
- Strong stakeholder engagement and relationship management skills.
- Experience creating and executing change plans, impact assessments and engagement activities.
- Understanding of project delivery methodologies, including Agile, Waterfall or Hybrid approaches.
- Excellent written and verbal communication skills, with the ability to translate technical change into business impact.
- Experience working within complex or regulated environments.
- Change Management certification (e.g. Prosci, APMG) or Project Management qualifications.
- Experience supporting communications, training or adoption measurement activities.
- Exposure to large-scale IT or digital transformation programmes.
- Confidence working in fast paced environments with a delivery focused approach
- Strong commercial or pre-sales experience would be preferred.
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