SOLVENTUM
Adoption Specialist (m/f/x)*
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Job Description:
Company Overview
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best.
The Role
The Impact You’ll Make in this Role
As an Adoption Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Acting as a subject matter expert, supporting the Project Manager throughout customer implementation projects
- Leading customer requirements discovery and intake during implementations
- Driving user engagement through remote and onsite presentations and product demonstrations
- Configuring, testing, and validating solutions, including requirements translation, documentation, end-to-end testing, and UAT support
- Delivering end-user training and train-the-trainer programs, including development of tailored training strategies and materials
- Providing go-live support through remote sessions and onsite floor-walking with at-the-elbow user assistance
- Documenting final configurations and implementation outcomes to support handover to post-implementation support teams
- Acting as the voice of the customer, identifying enhancement opportunities and serving as a liaison between users and Solventum during implementation
- Conducting clinical audits
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
- National Clinical Coding Qualification (NCCQ)
- Accredited Clinical Coder (ACC) status up to date
- At least 4 years’ experience as a clinical coder in the NHS
- Experience with Electronic Medical Record workflows, documentation workflows, medical coding workflows
- Proficiency in Microsoft applications such as MS Word, Excel, PowerPoint, Teams, SharePoint
- Fluent English skills, both written and spoken
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Additional qualifications that could help you succeed even further in this role include:
- Experience in dealing with customers, preferably with healthcare providers, i.e., doctors, nurses, medical coders, as well as their management
- Experience with workflows in electronic patient records, medical coding, and/or familiarity with a specific hospital information system
- Experience in creating customer-facing product documentation such as quick reference guides, training videos, demo collateral, etc.
- Experience with functional testing and user acceptance testing
- Experience with speech recognition or natural language processing
- Experience as Product Owner
- High customer orientation with excellent written and verbal communication skills
Job Details
- Work location: Remote-UK
- Travel: May include up to 40% domestic.
Company Benefits
Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Important Notices
By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum's Board of Directors, regulatory requirements, and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals, and business decisions.
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Must be legally authorized to work in the country of employment without sponsorship for employment visa status.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
Carefully read the Solventum Global Terms of Use and Privacy Statement before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here. Before submitting your application, you will be asked to confirm your agreement with the terms.
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