General Tasks

• Assist clients with getting up and going to bed in the morning and evenings, including dressing and undressing, washing, bathing, and going to the toilet
• Help clients with their mobility and any physical disabilities, including incontinence and the use of personal aids and equipment
• Care for temporarily sick clients who need bed nursing and help with feeding, etc.
• Provide care and support for terminally ill clients
• Promote mental and physical activities of clients through talking, outings, reading, writing, hobbies, and recreations
• Make and change beds, light cleaning, emptying commodes, and general tidying
• Inspect, launder, and mend clients’ clothes
• Set tables and trays, prepare and serve light meals, and clear away and wash up
• Read and write reports and be involved in clients’ reviews and training activities
• Adhere to all Caremark’s policies and procedures at all times
• Report any significant changes in the health or circumstances of a client to the Field Care Supervisor or Care Manager
• Encourage the independence of clients wherever possible

Apprenticeships

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Apprenticeship Contents

• Apply national standards, organisational policies and procedures, codes of conduct, and ways of working that apply to your role.
• Follow national legislation, policies, and guidance in adult social care settings, relating to health and safety within the scope of your role.
• Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity, and inclusion to support an open culture.
• Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
• Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
• Assist with conducting risk assessments, which focus on positive risk-taking, to ensure the safety of yourself and others.
• Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
• Customise information, advice, and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
• Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
• Recognise and respect how an individual’s capacity determines their ability to make informed decisions about their needs.
• Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health, and wellbeing of those with lived experience, and monitor, record, and report changes.
• Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders, and family members in adult social care settings, including verbal, written, non-verbal, and digital communication.
• Develop personal resilience and access support to maintain wellbeing of self.
• Use record-keeping systems to maintain clear and accurate records of interactions with individuals and others, ensuring security of information and data.
• Apply methods of digital working and communication and new care technologies to support improvements in your work setting.
• Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
• Record, use feedback, and supervision to improve your own practice to identify and support the development of individual goals and career opportunities.
• Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
• Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of your role.