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Adult Front Door Advisor

Worcester
£13.5k – £14.7k/yr
Posted about 10 hours ago
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Worcestershire County Council

Job Title: Adult Front Door Advisor

Salary: £13,526 to £14,673 per annum

Hours: 17.5 Hours per Week

Location: Worcester

Team: Adult Front Door Team

Contract: Permanent

The Role:

The Adult Front Door Service is the first point of contact for individuals seeking health and wellbeing support.

The Service supports people at the earliest opportunity to maximise the effectiveness of early intervention and prevention by:

  • Providing advice and signposting to local wellbeing services and resources.
  • Working in partnership with our colleagues to deliver short term intervention in the Community.
  • Referring on to our Social Work teams for appropriate Health & Social Care support.

Adult Front Door Advisors will follow the Building on Strengths approach and principles by offering early advice, support, and guidance to ensure as many individuals as possible are supported at the earliest opportunity.

If you have any questions or would like a conversation regarding the role, please contact the hiring manager Carly Spence directly at CSpence1@worcestershire.gov.uk

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PLEASE NOTE: On the application form you will be asked the following question: This role involves undertaking personal care tasks for individuals including washing, dressing, toileting etc. Are you able to commit to providing support with these activities? Please answer but ignore as this role DOES NOT require you to do personal care.

You’ll find an overview of the benefits Worcestershire County Council have to offer on our webpage: Worcestershire County Council - Why work for us?

Some of these offers include:

  • Great Holiday Entitlement: As well as bank holidays, you'll get 26 days paid holiday (pro rata for part-time staff). This goes up to 31 days when you have been with us for 5 years. If you get more than 26 days where you work now, don't worry because if you join us without a break, we'll match your holiday up to 31 days. If you’re successful and want to take advantage of this do let us know!
  • Brilliant Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme and is a valuable part of the pay and reward package for employees working in local government.
  • Professional Learning & Development: We actively encourage learning and development for all our staff should they want to progress further or explore other areas within the organisation.
  • Flexible Working: We are proud to offer hybrid working to provide a better work/life balance where possible.

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Equality & Diversity:

The County Council is committed to equality of opportunity for all citizens and celebrates the diversity of all its residents.

Application Closing Date: 30th August 2026

Anticipated Interview Date: Early September, date TBC

Attached documents:

  • Adult Front Door Advisor JD PS.pdf
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Skills

Advice and Signposting
Early Intervention
Prevention
Partnership Working
Referral Management
Building on Strengths Approach
Guidance

Location

Worcester, England, United Kingdom

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