Northumberland County Council
Adult Social Care Finance Team Lead

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Finance Team Lead - Adult Social Care
We are looking to recruit a Finance Team Lead within Adult Social Care. The post holder will be responsible for managing 9 staff (Financial Assessments and Benefits Coordinators).
Responsibilities
- Managing staff and ensuring billing clients for care and support services arranged by the Council (Residential and Non-Residential services).
- Completing financial assessment reviews for clients in permanent residential care in accordance with The Care Act 2014.
- Operating a dedicated customer helpline for clients and their families, providing expert advice about care charges and account-related queries.
Requirements
- Advanced skills in Microsoft Excel to ensure accurate billing and identifying discrepancies using data analysis within the billing runs.
- Excellent communication skills to deal with complex queries regarding charging and assessments in line with The Care Act 2014.
- Access to DWP systems under strict guidelines.
- Motivated to lead the team, ensuring processes are followed consistently and within set key performance indicators set by the department.
- Collaborative work with other Finance Leads, Managers, and other teams within the Council.
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Role Requirements
- High standard of Maths and English.
- Ability to work at a fast pace.
- Good organisational and time management skills.
- Valid UK Driving Licence with access to a car for work purposes.
Location
The post is based at County Hall, Morpeth.
Travel
The role may require travelling to other Council offices, meeting clients and/or their financial representatives at their home, or at a Council site.
Contact
For an informal conversation about this role, please contact Liz Devine on elizabeth.devine@northumberland.gov.uk or 07909 875593.
About Northumberland County Council
Northumberland County Council’s (NCC) vision is 'Land of Great Opportunities', for current and future generations. We believe there is no better place to live and work.
Benefits
- 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees).
- Automatic enrolment into the Local Government Pension Scheme.
- Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees).
How to Apply
Your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.


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Equality and Diversity
We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below.
Alternative application formats:
- British Sign Language: northumberlandcc-cs.signvideo.net
- For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930
For further information about working for NCC, please visit our website here. Stay connected with us on social media to keep up to date with Northumberland County Council’s latest job opportunities.
- Facebook: NCC Jobs Group
- LinkedIn: Northumberland County Council Jobs
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.
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