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Adult Social Care Lead – Crisis Intervention, Safeguarding and Integrated Support

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Dudley Metropolitan Borough Council
This is an exciting opportunity to play a critical leadership role at the heart of Adult Social Care in Dudley.
We are seeking an outstanding Adult Social Care Lead – Crisis Intervention, Safeguarding and Integrated Support to drive high-quality safeguarding practice, strengthen crisis response and lead the development of effective interventions that make a real difference to people’s lives.
As part of the senior leadership team, reporting to the Associate Director, you will lead services that respond quickly and effectively when people need support most, stabilising situations, reducing risk and helping people remain safe and independent. You will champion a coordinated, multi-agency approach, ensuring individuals and families are supported to make informed decisions and achieve positive outcomes.
This is a highly influential role where you will shape how safeguarding, crisis intervention and integrated support services are delivered, ensuring services are responsive, person-centred and built around people’s strengths.
In this role, you will:
- Lead and strengthen safeguarding practice across Adult Social Care.
- Drive effective crisis intervention and preventative approaches that reduce risk and prevent escalation.
- Ensure high-quality, responsive out-of-hours provision across safeguarding and mental health.
- Champion multi-disciplinary working to deliver coordinated, timely support.
- Embed strengths-based, person-centred approaches in complex situations.
- Use insight and learning to continuously improve safeguarding and service delivery.
- Build strong partnerships across health, emergency services and the wider system.
- Lead the development of integrated support pathways that improve outcomes and promote independence.
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We are looking for a confident, resilient leader with a passion for safeguarding and improving outcomes for adults at risk. You will bring experience of leading in complex environments, along with the ability to make sound decisions, inspire teams and work collaboratively across organisational boundaries.
Dudley is committed to building a modern, responsive Adult Social Care system that protects people, promotes independence and delivers real impact. In this role, you will help shape that ambition, ensuring our services are safe, effective and focused on what matters most to residents.
If you are ready to lead in a fast-paced, high-impact environment and make a genuine difference to people’s safety, wellbeing and independence, we would love to hear from you.
The Council is committed to safeguarding and promoting the welfare of vulnerable groups and expect all staff and volunteers to share this commitment.
Workplace Attendance: Working in the office 3+ days a week (pro-rata) or Onsite full time
To demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates, your personal data will be anonymised when you apply. To comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.
Online application forms will only be accepted for this vacancy. Online facilities for jobs are available at public libraries within the Dudley Borough.


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All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
If you require support completing an online or paper application form and/or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.
If you have a disability and require assistance in making an application, please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance WM Jobs Help Page
If the WM Jobs Help Page does not resolve your issue, then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.
The Council’s full Privacy and Disclaimer Statement can be accessed on the website at Privacy and Disclaimer Statement
N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications
Attached documents
- Job Description
- Employee Benefits List.pdf
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