Jet2.com and Jet2holidays
Advanced Crew Support Desk Assistant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Jet2.com and Jet2holidays are always looking for great people to join our award-winning team of colleagues.
We’re looking to hire a Advanced Crewing Support Desk Assistant to join our Advanced Crewing Team.
Reporting to the Advanced Crewing Supervisor, the Advanced Crewing Support Desk Assistant is responsible for supporting the Advanced Crewing Teams and play a part in the effective resource management of all Crew across the Jet2.com flying programme.
The Advanced Crewing Team is a fast paced and challenging environment where no two days are the same. It is a problem solving Team that constantly monitors Crew members’ rosters across our 14 UK bases as well as overseas operations.
This role will work across a 4 on 4 off shift pattern ( 2 earlies 2 lates - 4 off) 12 hour days
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
As our Advanced Crewing Support Desk Assistant, you’ll have access to a wide range of benefits including;
- Colleague discounts on Jet2holidays and Jet2.com flights
- Generous Discretionary Profit Share Scheme
- Contributory pension scheme
At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We really drive forward a customer first ethos, creating unforgettable package holidays and flights. We could not do it without our wonderful people.
What You’ll Be Doing
- Responsible for ensuring all Crew calls and queries are managed and dealt with in an efficient and timely manner.
- Action Crew Swaps and Protection window in line with our SLAs.
- Offering administrative support and maintaining departmental documentation.
- Required to quickly, calmly and effectively communicate with Crew and other operational Teams within the business, often in pressurised situations.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What You’ll Have
- An interest in starting a career within the aviation industry and thrive in a fast paced and demanding customer service environment.
- You must be able to remain calm and demonstrate the ability to manage your own workload in a demanding environment.
Join us as we redefine travel experiences and create memories for millions of passengers. At Jet2.com and Jet2holidays, your potential has no limits. Apply today and let your career take flight!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location