What You’ll Do

Detailed job description and main responsibilities

The postholder will act as a lead analyst to provide specialist analytical support and proactively inform internal or external stakeholders about UHS workforce. This will be achieved by identifying, manipulating and analysing data from a range of sources across the Trust (and benchmarking with other trusts where necessary) to draw expert conclusions.

You will be responsible for making recommendations designed to support workforce planning, lead on all data quality and recording issues that may have a direct effect on UHS performance, staff and patient experience. Using advanced analytics, data science tools and techniques to monitor and report on key performance indicators and metrics that relate to strategic objectives and understanding.

There is also a requirement to review and develop the business intelligence service to improve access to information, quality and reporting elements to fulfil our local and national reporting and planning expectations.

What We’re Looking For

The postholder must have knowledge and experience of the NHS, ideally knowledge of BI tools, national reporting and planning requirements and possess excellent communication skills. Attention to detail and the ability to work under pressure against tight deadlines are key, along with the following:

• Project management skills and ability to lead people or services
• Experience in annual operational planning in the NHS
• Excellent ability to design, negotiate and deliver flexible creative solutions within key timescales.
• High attention to detail, customer-facing skills and an enthusiasm for working collaboratively with others;
• Specific knowledge of business intelligence tools, information analysis, data management and reporting, along with coding and automation abilities (examples such as SQL, VBA, QlikView, Power BI, Data warehousing, Python, etc)
• Experience in gathering and analysing information and requirements and proficient in the use of MS Office and the suite of applications;
• The ability to communicate highly complex information clearly at all levels across the organisation, both written and verbally;
• A flexible and organised approach with a proven ability to work to deadlines, prioritise and multi-task, seeking advice and escalating issues where appropriate.

Person specification

Qualifications / Training Required

Essential criteria

• Educated to masters level in a numerate discipline or able to demonstrate an equivalent level of knowledge, skills and experience within a health informatics environment e.g. at senior analyst/principal analyst level
• Continuing development of knowledge and expertise within field

Desirable criteria

• Healthcare workforce, information, analytics, data science or computing background.
• Evidence of continuing professional education in a relevant discipline, such as Healthcare, workforce data, intelligence, planning, management

Previous or relevant experience necessary

Essential criteria

• Able to demonstrate the use of software to create new tools and resources.
• Able to demonstrate the use of software to process raw data, create complex reports and provide information outputs
• Experience and expertise in information management and delivery
• Knowledge of NHS workforce based data, staff information or administration systems (eg. ESR, electronic rostering systems) and operational reporting requirements
• Project management and implementation experience
• Demonstrable use of Management Information Systems and associated reporting tools at an advanced level
• Able to demonstrate extensive experience of information analysis and reporting
• Adaptation, creation, and implementation of policy and procedures within information setting
• PC computing environment including the use of desktop software at an advanced level
• Expertise and experience in dealing with identifiable data and commercially sensitive data
• Experience of leading service delivery to meet set timescales and deadlines

Desirable criteria

• Experience within the subject area of healthcare mandatory reporting and data intelligence for all staffing groups with awareness of workforce pathways and environmental factors.
• Experience within the subject area of workforce planning, forecasting, activity based staff management and knowledge of NHS acute sector operational requirements
• Has used corporate or industry standard software to extract, transform and load data from different systems or sources.
• In depth specialist experience working as an analyst or analytics lead within a healthcare intelligence or reporting environment
• Reporting using SQL and SQL based tools on relational databases
• Experience of using or creating benchmarking / comparative analysis.
• Experience of training people how to use software / systems / information
• Experience of information management and delivery within the acute hospital sector
• Experience with using national NHS datasets.
• Has produced or interpreted advanced data visualisations within a professional capacity.
• Team and staff management at team head level or above

Values and behaviours

Essential criteria

• Patients First
• Always Improving
• Working Together