Alexander Adventures
Adventure Product, Marketing & Operations Coordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Specification
Adventure Product, Marketing & Operations Coordinator
Location: County Durham (Hybrid – Initial Remote Project, then Office-Based)
Salary: £30,000 per annum (pro rata)
Contract: Initial 3-Week Project with Opportunity for Ongoing Part-Time Employment
Start Date: ASAP
About Alexander Adventures
Alexander Adventures is a premium UK adventure travel company delivering professionally led expeditions and adventures across the UK and around the world.
As we continue to grow, we’re looking for an organised, creative and commercially minded individual to help develop our adventure products, improve our systems and enhance the customer experience.
This is a varied role where you’ll contribute to product development, marketing, operations and business growth while working alongside our operations and IT development team.
The Opportunity
The successful applicant will begin with an initial three-week project, designed to introduce them to our systems, products and ways of working.
Following successful completion of the project, there is the opportunity to continue in a part-time role (approximately two days per week) based from our County Durham office.
This is an excellent opportunity to become part of a growing business where your ideas, creativity and initiative will genuinely make a difference.
Key Responsibilities
Adventure Product Development
- Create engaging expedition and itinerary content.
- Build and update adventures within our booking system.
- Review and improve existing trip information.
- Create quotations and scheduled departures.
- Research destinations, accommodation and suppliers.
- Assist with developing new adventures and experiences.
Website & Digital Content
- Improve the presentation and quality of adventure pages.
- Create engaging website content.
- Review and improve the customer journey.
- Produce blogs, destination information and customer resources.
- Ensure all content reflects the Alexander Adventures brand.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Marketing & Brand Development
- Support social media planning and content creation.
- Assist with marketing campaigns and trip launches.
- Help improve the presentation of the Alexander Adventures brand.
- Suggest creative ideas to increase enquiries and bookings.
- Monitor competitor activity and identify opportunities for improvement.
Sales & Customer Experience
- Respond to customer enquiries by telephone and email.
- Prepare quotations.
- Support customers throughout the booking process.
- Help convert enquiries into bookings.
- Deliver exceptional customer service.
Operations
- Learn and manage our booking and operations platform.
- Review automated customer communications.
- Test systems and identify bugs or improvements.
- Work alongside our IT development team to improve systems.
- Carry out quality assurance across the website and booking platform.
- Help improve internal processes and operational efficiency.
Business Development
- Identify opportunities to improve products, systems and customer experience.
- Contribute ideas to support business growth.
- Support new projects as the business develops.
- Use AI tools, including ChatGPT, to improve productivity and content creation.
Person Specification
Essential
We’re looking for someone who:
- Is based in the United Kingdom.
- Can work from our County Durham office following the initial project.
- Has excellent written and verbal communication skills.
- Has exceptional attention to detail.
- Is highly organised and able to manage multiple priorities.
- Enjoys writing and creating engaging content.
- Has an understanding of websites, branding and social media.
- Is confident using Microsoft Office, Google Workspace and AI tools such as ChatGPT.
- Has excellent customer service skills.
- Is proactive, reliable and commercially aware.
- Enjoys solving problems and improving systems.
- Can work independently and as part of a small team.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable
- Experience in administration or business operations.
- Experience in marketing or content creation.
- Experience managing websites or social media.
- Experience within the travel, tourism or outdoor industry.
- Experience using CRM or booking systems.
- Experience with Canva, Adobe Express or similar software.
What Success Looks Like
By the end of the initial three-week project you will have:
- Learned our booking and operations platform.
- Created and improved adventure products and itineraries.
- Enhanced website content.
- Created quotations and departures.
- Improved customer communications.
- Identified opportunities to improve systems and processes.
- Contributed ideas to strengthen our products, website and marketing.
Please Note
- Applicants must be based in the UK.
- This is not an outdoor instructor or expedition leader position.
- This is not a travel-based role. It is focused on developing and supporting the business behind our adventures.
- Following the initial project, successful applicants will be expected to work from our County Durham office approximately two days per week.
Why Join Alexander Adventures?
This is an opportunity to play a key role within a growing premium adventure travel company.
You’ll work on a wide variety of projects, help shape the future of the business and contribute to improving our products, website, systems and customer experience.
We’re looking for someone who enjoys taking ownership, bringing new ideas and making a genuine impact.
How to Apply
Please email the following to info@alexanderadventures.co.uk:
- Your CV.
- A covering letter explaining why you’re interested in the role.
- A short response (maximum 250 words) outlining how you would improve one adventure page on the Alexander Adventures website to encourage more enquiries or bookings.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location