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Stockport NHS Foundation Trust

Advice Line Administrator

Stockport
Posted about 21 hours ago
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Advice Line Administrator: Part time (22.5 hours)

This role involves providing clerical and telephone support to the Advice Line and PHN services in Stockport. Responsibilities include managing clinic appointments, processing correspondence, and maintaining patient records using various IT systems. The role requires handling sensitive and confidential information with care.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker/Skilled visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and the required skill level set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

Responsibilities

  • To provide telephone and clerical support to the Advice Line and PHN service across Stockport
  • To provide a full range of clerical duties to support the clinical teams, including making clinic appointments, processing and filing correspondence
  • IT Skills using a range of systems and processes

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About Us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

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We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits We Offer To You

  • Between 27-33 days of annual leave plus bank holidays
  • NHS pension scheme membership
  • Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
  • NHS Staff discounts
  • Cycle to work scheme
  • Salary finance – for loans, savings, budget planning and tips on managing debt
  • Stockport Credit Union– for local financial advice

Contact Information

For further details / informal visits contact:

  • Name: Ginny Awan
  • Job title: Clinical Informatics Digital and Data Lead
  • Email address: ginny.awan2@stockport.nhs.uk
  • Telephone number: 07834753199
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Skills

Clerical support
Telephone support
Appointment management
Correspondence processing
Patient record maintenance
IT systems
Confidentiality
Data handling

Location

Stockport, England, United Kingdom

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