Palladium: Make It Possible
Advisory & Surge Deployments Project Manager
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Role Overview
Are you looking to build a career in the humanitarian and international development sector while gaining hands-on experience in global deployments? This is an exciting opportunity to join Palladium's Advisory and Surge Deployments team, supporting the mobilisation of consultants who deliver critical expertise to governments and humanitarian responses worldwide.
As a Deployment Officer, you will play a key role in managing the end-to-end deployment journey, acting as the primary point of contact for consultants and ensuring deployments are delivered smoothly, professionally and in line with Palladium's and HMG's duty of care requirements. Working predominantly across CHORD, with opportunities to support Standby Partnership (SBP), UNDAC and other government clients, you will gain exposure to a diverse range of international programmes and emergency response activities.
This role is ideal for someone who is looking to develop their project coordination, stakeholder management and deployment expertise within a fast-paced, purpose-driven environment. Alongside day-to-day consultant management, you will contribute to continuous improvement initiatives, helping to enhance processes, build team capability and support the delivery of high-quality deployment services.
Reporting to the Advisory and Surge Deployments Deputy Team Lead, this role offers excellent opportunities to learn, grow and develop a career in humanitarian operations and project management.
Project Overview
The Humanitarian and Stabilisation Operations Team (HSOT) is contracted by Palladium to deliver the Humanitarian Emergency Response Operations and Stabilisation Programme (HEROS), working with FCDO’s Conflict and Humanitarian Operations Department (CHORD) as well as multiple UK Government teams and partners in 130 countries. Within HEROS, the Advisory and Surge Team (A&S) provides operational and advisory support to meet humanitarian needs and restore stability in sudden-onset disasters, protracted crises and complex emergencies.
Primary Duties And Responsibilities
Operations (Contractor and Client Management)
- Project manage up to 15 active deployments, where you will be responsible for the recruitment, contracting and deployment of Contractors and Consultants.
- Advise and support task development with client.
- Be the first point of contact for any wellbeing and performance issues flagged by the Activity managers ensuring they are escalated to appropriate individuals within HSOT in a timely manner.
- Responsible for contracting of consultants which includes issuing job offers, dealing with contract related queries.
- Arrange travel for deployed contracted staff (e.g. flights, visas, hotels).
- Be the point of contact for contracted staff on an array of issues, including performance, welfare and travel, utilising escalation mechanisms where appropriate.
- Arrange (de)briefing schedules and facilitate Palladium meetings with consultants.
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Financial and Information Management
- Assume overall accountability for deployment budgets, ensuring that deployments are delivered in line with budget and forecast and that they deliver the required financial return.
- Manage deployment cost, revenue, and accruals in line with client expectations good financial management.
- Oversee deployment invoicing and debt, ensuring projects are billed in a timely manner and invoices are paid within 30 days of being issued.
- Report against deployment and client financial metrics.
- Support the external audit process and ensure retention of project records is compliant with company policy.
- Monitor deployment risks and escalate issues or suspected fraud to line manager.
- Support monthly, quarterly, annual contractual reporting on key result areas and, as required, any other important areas of concern.
- Assist in the promotion and encouragement of consistency, integrity, and transparency across the team.
Collaboration
- Work constructively with colleagues to achieve shared goals.
- Share knowledge, support others, and contribute to a positive team culture.
- Be open to feedback and willing to adapt to meet team needs.
Other Duties
- Required to deploy as and when required during emergency response and with other colleagues for welfare/ monitoring visits up to 4 weeks for up to 25% of the time.
- Periods of peak response delivery may require working out of hours.
- Undertake any other duties as appropriate to the position, as requested.
- Fulfil on-call duties on rotation, providing week-long operational Response readiness to emergencies.
- Undertake HEST Training.
- Contribute to HEROS contract monthly, quarterly, annual contractual reporting on specialist portfolio, and provide support as requested in support of results-based reporting.
- As appropriate, engage with Palladium UKEA regional team fora and initiatives.
- Support business Transition and Exit Planning: Play a pivotal role in adapting to system upgrades and organizational changes, ensuring the workforce is aligned with future business needs. Lead on providing data inputs during the transition phase.
- Participate in cross functional HSOT projects and other activities.
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This position follows Palladium’s hybrid working policy, requiring a minimum attendance of three days in the office.
- Support client in ensuring legal compliance on contractor related matters (e.g. IR35).
Knowledge Skills And Experience
- Experience of developing and managing budgets.
- Strong candidate and client management experience.
- Experience of working with external stakeholders working towards tight deadlines.
- Problem solving.
- Act with integrity, reliability, and respect in all interactions.
- Take ownership of tasks and responsibilities.
- Deliver work to agreed standards and deadlines.
- Follow through on commitments and raise concerns early when issues arise.
Candidates must have the right to work in the UK, as visa sponsorship is not available for this role. Applications from candidates who do not meet this requirement will not be considered.
The post holder will be required to obtain a higher level of security clearance. Eligibility for this clearance requires a minimum of two years' residency in the UK within the last five years.
The closing date for the advert is 23rd August 2026.
Palladium International Ltd. participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
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