CCR Commercial Refrigeration
After-Sales And Warranty Specialist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
CCR Commercial Refrigeration is a leading supplier of high-efficiency turnkey refrigeration systems for food retail stores of all formats and industrial sites. The company provides end-to-end solutions, including project engineering, product manufacturing, installation, and ongoing customer service. With operations in more than 20 countries across Europe and a strong presence in the Middle East and Asia, CCR offers a dynamic, international work environment. The organization is committed to sustainability, focusing on environmentally responsible products and processes. CCR also drives technical innovation to enhance merchandising performance for its customers.
Role Description
The After-Sales and Warranty Specialist is a full-time, on-site role based in Abingdon-On-Thames. This position is responsible for managing warranty claims, coordinating service interventions, and ensuring timely resolution of after-sales issues for commercial refrigeration systems. The specialist will respond to customer inquiries, diagnose issues with support from technical teams, and oversee the documentation and approval process for warranty cases. Daily tasks include maintaining accurate records in service systems, preparing reports on after-sales performance, and following up with customers and internal stakeholders to ensure high levels of satisfaction. The role also involves collaborating with sales, engineering, and service teams to improve after-sales processes and support continuous product and service improvement.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Qualifications
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Strong Communication and Customer Service skills to manage inquiries, explain warranty processes clearly, and build long-term relationships.
- Experience in Sales and Sales Management to understand customer contracts, commercial terms, and support after-sales opportunities.
- Ability to deliver Training to customers, service partners, or internal teams on warranty procedures and after-sales best practices.
- Background in technical or service environments, ideally in refrigeration, HVAC, or related engineering fields.
- Proficiency with CRM or service management systems and basic office software (e.g., MS Office).
- Strong organizational skills, attention to detail, and ability to manage multiple cases simultaneously.
- Capability to work collaboratively with cross-functional teams and make decisions in a fast-paced environment.
- Relevant vocational qualification or degree in business, engineering, or a related discipline is beneficial.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills