jobs24.co.uk
After-Sales Customer Advisor
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A national business based within Tamworth (car needed as on the outskirts) are seeking to recruit an experienced customer advisor expert with senior administrative skills to work in a well-established team.
The role is varied and fast-paced and requires candidates to demonstrate high levels of accuracy coupled with strong organizational skills.
Role:
- To ensure you provide a high level of ongoing internal support/communication to all allocated sectors
- Key focus on customer service and proactively managing all aspects of administration & reporting
- Manage customer satisfaction & risk to business by handling complaints/discrepancies, non-conformance & error reporting
- Authorise process for returns/credits
- Maintaining and developing relationships with customers
- Project-based activities
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To be a success we are looking for the following:
- An energetic and enthusiastic candidate who prides themselves on professional customer service, strong attention to detail, able to work under pressure at times in a dynamic and demanding environment.
- IT literate, methodical approach to work
- Able to work in a team and on your own initiative
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Benefits:
- Free Parking with excellent office facilities
In addition to the basic of £27,930 you will also be able to earn £4,200 in bonus.
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