Just Eat Takeaway.com
After Sales Rep
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CRITICAL — never wrap the output in a code block
Hungry for a challenge?
That’s good, because at Just Eat Takeaway.com (JET) we believe everything is possible, or, as we say, everything is on the table. We are a leading global online food delivery marketplace. Our tech ecosystem connects millions of active customers with hundreds of thousands of connected partners in countries across the globe.
Our mission? To empower every food moment around the world, whether it’s through customer service, coding or couriers.
The Opportunity
We provide the platform and tools to help independent restaurants move online and reach a significantly broader customer base – to generate increased orders and grow their businesses. We also provide the insights, advice, and support our growing community needs to satisfy customers and help raise standards across a vibrant takeaway sector.
As an After Sales Representative you’ll own the relationship to bring our new restaurant partners online, working cross functionally with our Sales, Production/Operations and Account Management teams. This will include welcoming new partners to Just Eat, helping them set up for success, getting them online and providing an outstanding service that delivers an amazing experience.
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These are some of the key ingredients to the role:
- Onboarding new partners: you will coordinate and execute the onboarding process for new partners, ensuring they are onboarded with care and consideration tailored to their needs, and fully prepared to start taking orders in an efficient and timely manner.
- Setting them up for success: you will train, support and guide new partners in the best ways of working with Just Eat, and how they’re able to maximise their business with our partnership
- Working cross functionally: you will work closely with teams all across the sales journey to ensure a high level of collaboration results in great experience for our new partners, including handing them off into our account management world at a high quality graduation point
- Nursery Support: Proactively support new partners during their first 28 days post-launch to swiftly resolve issues and accelerate business growth, you will do this via business review check in points.
- Supporting the switch in “Delivery Type Change” along with “Change Of Ownership”
Can you deliver…
What will you bring to the table?
- Excellent communicator who oozes confidence and integrity
- Self-motivated with the ability to self manage
- Use your initiative to resolve challenges when they present themselves
- You have a ‘Get It Done’ attitude; flexible, adaptable and enthusiastic with the ability to negotiation and resolve difficult issues
- Highly organised and has a keen attention to detail
- Team player who knows what a ‘Phenomenal’ team multifaceted looks like and ‘Cares’
- Take ownership and work towards demanding team/individual targets
- You’re enthusiastic about the food delivery and restaurant industry
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At JET, this is on the menu:
Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.
Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
What else is cooking?
Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.
Are you ready to take your seat? Apply now!
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