Requirements:

Stakeholder Management

• Proven ability to engage with senior stakeholders.
• Strategic alignment of technical decisions with long-term business vision.
• Strong presentation, communication, and facilitation capabilities.
• Experience leading design sessions and articulating trade-offs between design choices.

Salesforce Enterprise Architecture

• 15+ years of experience in consulting and architecture roles, with demonstrated leadership in driving digital transformations within the Public Sector. Deep understanding of public sector domains: central/local government, healthcare, education, defense, etc.
• Deep understanding of Salesforce platform with a focus on Agentforce including at least three of the following (and willingness to learn in other areas):
  • Service Cloud
  • Data 360 (fka Data Cloud)
  • Public Sector Solutions
  • Omnistudio / other Salesforce Industries solutions
  • Service Cloud Voice
• Provide clear recommendations on solution approaches, architectural patterns, and design trade-offs.
• Review and quality-assure design artefacts for completeness and compliance.

Governance & Security

• Familiarity with design governance frameworks, including reviewing High-Level Designs, Design Decision Logs, and Technical Debt registers.
• Understanding of Salesforce security model (roles, profiles, sharing rules) and compliance considerations (GDPR, data residency).
• Ability to design secure solutions for enterprise environments.

Development & Methodology

• End-to-end Salesforce platform implementation experience (hands-on development experience a plus).
• Extensive experience with Agile, Scrum, and Waterfall methodologies.
• Ability to design scalable solutions for enterprise environments.
• Confident in working with source-driven devops strategies, including use of Git for version control and experience with CI/CD platforms.
• Any experience of Unlocked Packages (2nd Generation Packaging) is desirable.
• Review the delivery of developers in your team, ensuring best practices are followed and implementations align to your proposed design.

About Us:

We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.

Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network, and the Parent Network.

For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together

What We Offer:

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

For more information on NTT DATA UK & Ireland please click here: NTT DATA

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a Disability Confident Committed Employer - we want to see every candidate performing at their best throughout the job application and interview process, if you require any reasonable adjustments during the recruitment process, please let us know and we look forward to hearing from you.