Job Description Summary

IQVIA provides scientific services spanning clinical trials, real world evidence, and consulting in all areas of the product lifecycle. Our Clinical Outcomes Assessments (COAs) organisation leads the industry in generating data to ensure that the patient voice is incorporated into the development and commercialisation of medication and other drug/non-drug interventions.

We focus on understanding and meeting the needs of our clients – mostly life science/pharmaceutical companies – through the application of broad consulting expertise and technical scientific knowledge to conduct scientifically rigorous research. This research is broad and includes qualitative, quantitative, and passive approaches to understand patient, caregiver, and healthcare professional experiences and expectations of disease and treatment.

The COA Accelerator ecosystem is expanding its AI-enabled capabilities to help internal teams and external clients generate evidence-backed COA strategy recommendations. These capabilities depend on high-quality, traceable, well-governed, AI-ready data assets spanning COA instrument information, psychometric evidence, regulatory precedent, clinical trial records, scientific publications, internal consulting deliverables, and related sources. The Data Engineer will play a critical role in transforming fragmented clinical, regulatory, scientific, and proprietary content into structured, searchable, and secure knowledge assets that power AI-enabled COA strategy workflows.

To meet our client expectations and retain the excellent reputation built up over time, the IQVIA COAs team is committed to recruiting, training and supporting driven individuals who have life science, consulting, product development, data engineering, and/or AI-enablement skills that can be applied to COA research and technology-enabled offerings.

Individuals joining us are assured of a rewarding and progressive career in patient-focused research. You’ll have the opportunity to address challenging client issues, across multiple geographies, with a hands-on influence in developing and delivering innovative solutions. We operate in a truly multi-cultural, collegial and collaborative work environment that is rich in development and growth.

Role & Responsibilities

• Design, build, and maintain data infrastructure that supports IQVIA’s AI-enabled COA strategy and COA Accelerator capabilities.
• Own the ingestion, transformation, normalisation, enrichment, indexing, versioning, and governance of public, proprietary, and client-specific data sources.
• Build ingestion pipelines for structured and unstructured sources, including PDFs, Word documents, slide decks, spreadsheets, databases, APIs, clinical trial registries, regulatory documents, scientific publications, and internal repositories.
• Transform raw source material into standardised, searchable, AI-ready formats that support evidence retrieval, source citation, recommendation generation, and expert review workflows.
• Develop repeatable processes for document parsing, OCR, text extraction, metadata enrichment, chunking, deduplication, versioning, indexing, and quality control.
• Provide technical support to the teams building and maintaining the platform’s core knowledge layer, including COA instrument metadata, instrument versions, translations, modes of administration, usage rights, psychometric evidence, therapeutic area mappings, endpoint usage, regulatory precedent, and related scientific evidence.
• Support integration of public data sources such as clinical trial registries, FDA labels, EMA EPARs, HTA records, scientific literature, FDA guidance, public qualification documents, and other relevant evidence repositories.
• Support ingestion of proprietary internal knowledge, publications, thought leadership, other expert-authored content.
• Prepare data for retrieval-augmented generation workflows through high-quality chunking, embeddings, indexes, metadata filters, and source reference structures.
• Collaborate with AI engineers to improve retrieval precision, recall, relevance, and citation accuracy.
• Implement hybrid retrieval approaches combining semantic search, keyword search, structured database queries, and metadata filtering.
• Maintain traceability between AI-generated outputs and source documents.
• Implement data quality controls to identify incomplete, outdated, duplicated, poorly parsed, incorrectly tagged, or otherwise unreliable content.
• Maintain audit trails for source ingestion, transformation, updates, deletions, access rights, and downstream use.
• Work with legal, security, compliance, product, and domain stakeholders to ensure data use aligns with contractual, licensing, privacy, intellectual property, and governance requirements.
• Collaborate across AI Engineering, Product, COA Science and Software Engineering.