Reporting and Insight

• Build basic HubSpot reports and dashboards.
• Check the accuracy of the data behind business reports.
• Help investigate why teams may not trust their reporting.
• Support the creation of reports covering pipeline, conversion, activity and performance.
• Present findings in a clear way to colleagues and clients.

Client and Team Support

• Attend internal and client meetings, taking clear notes and recording agreed actions.
• Help respond to HubSpot support requests.
• Explain technical information in plain language.
• Work with consultants to understand a client’s goals before recommending a solution.
• Provide progress updates and raise potential risks early.
• Contribute ideas and learning to the wider team.

What We Are Looking For

You may be a school or college leaver, a graduate looking for a practical route into technology, or someone at the beginning of a career change.

You should have:

• A genuine interest in technology, data, automation and AI.
• Strong attention to detail.
• Confidence working with numbers, spreadsheets and structured information.
• A logical approach to solving problems.
• The ability to follow a process and check your own work.
• Good written and verbal communication skills.
• The confidence to ask questions when something is unclear.
• A willingness to receive feedback and continue learning.
• Good organisation and time-management skills.
• An understanding of the importance of data security and confidentiality.
• The right to work in the UK and eligibility for the relevant apprenticeship programme.

Useful but not essential

Experience with any of the following would be helpful, but full training will be provided:

• HubSpot or another CRM platform.
• Microsoft Excel or Google Sheets.
• AI tools such as ChatGPT, Gemini or Claude.
• Databases or data analysis.
• No-code automation platforms.
• Business systems and software integrations.
• Marketing, sales or customer service processes.
• Basic coding, APIs or web technologies.

We care more about your ability to learn, think logically and take responsibility than the number of tools you have already used.

What Success Looks Like

During your apprenticeship, you will progress towards being able to:

• Complete accurate data imports with appropriate checks and documentation.
• Identify and resolve common CRM data-quality problems.
• Configure standard HubSpot features safely.
• Build and test straightforward workflow automations.
• Create useful reports using reliable source data.
• Support approved AI use cases responsibly.
• Investigate technical issues and communicate your findings clearly.
• Manage smaller pieces of client work with decreasing levels of supervision.
• Earn relevant HubSpot certifications.
• Contribute positively to client outcomes and the wider team.

What We Offer

• A structured apprenticeship combining formal learning with practical experience.
• Direct training from experienced HubSpot and Revenue Operations professionals.
• Opportunities to work on real client projects across different industries.
• Access to HubSpot certifications and ongoing professional development.
• Experience across CRM, data, automation, reporting, integrations and AI.
• A supportive team environment where questions and new ideas are encouraged.
• Regular feedback, coaching and career-development conversations.
• A potential career path into roles such as HubSpot Administrator, CRM Data Specialist, Automation Consultant, Revenue Operations Analyst or AI Automation Practitioner.

Our Values

We are looking for someone who will:

• Be curious and keep learning.
• Take ownership of their work.
• Care about accuracy and quality.
• Communicate honestly and raise problems early.
• Treat client information with care.
• Consider the people affected by every system or process.
• Focus on outcomes rather than technology for technology’s sake.
• Support colleagues and contribute positively to the team.

Eligibility Criteria

Individuals must have a valid and eligible residency status to apply for this role.

About ITP

We help employers develop their best talent and inspire the next generation through apprenticeships, mentoring and training, we’re plugging the UK’s digital skills gap to provide a workforce for the future.

If this sounds like the role for you, get in touch! Once we receive your application, one of our team will be in touch to help you with the next stage.

The ITP are working on behalf of a third party to advertise their vacancy. By submitting your CV, you agree to be contacted by The ITP and your information to be passed on to a third party.

Safeguarding and Values Commitment

The ITP is committed to safeguarding and promoting the welfare of learners and expects all staff and volunteers to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.

At the ITP, we are fully committed to safeguarding and promoting the welfare of all learners and creating a safe, inclusive, and respectful workplace. We expect every team member to:

• Uphold and champion our values, code of conduct, and safeguarding principles.
• Take personal responsibility for understanding and adhering to all safeguarding procedures and policies.
• Promote a culture of safety and wellbeing through a proactive “do no harm” approach.
• Recognise and act on their responsibility in supporting, strengthening, and enforcing safeguarding practices across all areas of work.
• Understand and meet any role-specific safeguarding duties — including, in this position, actively identifying and reporting concerns, engaging in relevant training, and modelling safe and inclusive behaviours in all apprentice interactions.

At the ITP, our company culture is important to us, and all employees and consultants are expected to operate in line with our values:

• We change lives - We strive to make a difference for our apprentices, clients, members, ourselves, and our team on a daily basis. We push for diversity and inclusion in our industry by challenging perceptions. We embrace individuality. We believe that everyone is equally important.
• We are genuine and honest - We breed trust amongst clients, apprentices, members, and the team. We take responsibility for our words, actions, and results. We are human. We encourage one another through honesty and transparency.
• We are innovative and unique - We are empowered by innovation. We strive to make the impossible, possible. We are proud to be the only organisation of our kind, of who we are and how we got here.
• We are Personable - We remind ourselves what it’s like to be in others shoes. We have authentic conversations; we are real and so are our relationships.
• We are stronger united - We share our knowledge and experiences. We celebrate one another on our achievements. We