Zensar Technologies
AI Architect
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Zensar is a leading digital solutions and technology services company that specialises in partnering with global organisations across industries in their Digital Transformation journey. Zensar’s Return on Digital® strategy has enabled customers to look beyond current investments towards realising visible business benefits in their digital transformation journey.
If you’re looking for a workplace where associates realise and contribute to their full potential, are recognised for the impact they make, and enjoy the company of the people they work with, then you’ve come to the right place!
Role Description:
This is not a slide-making or prompt-engineering role. We are looking for someone who has built systems that run in production, not demos, not pilots that died after a sprint, and who can sit across the table from a client CTO and tell them what to do next.
Two halves, and we mean both. You will architect and deliver AI-native programs end to end. You will also carry a point of view on where this market is going, walk clients through it, and help them stand up their own AI capability covering practice structure, operating model, tooling, and governance.
You will report into and replicate the function of a senior AI delivery leader. That means the depth to design the system, the hands to build it, and the presence to defend it in a room full of executives.
At 12 to 15 years, we are not looking for someone whose engineering career started with LLMs. We want the years before that: the production systems, the outages, the architecture calls that turned out wrong, and what you learned.
Engineering Foundation
Non-negotiable. This is what we screen on first, and there is no AI in it.
- Data modelling across SQL and NoSQL, and a clear view of where each one breaks
- Event-driven architecture in production with Kafka, RabbitMQ or equivalent. Ordering, replay, idempotency, dead-letter handling
- Distributed systems failure modes: partial failure, retries, backpressure, timeouts, circuit breakers
- Caching strategy and invalidation, at a scale where getting it wrong hurt
- Observability. You have instrumented a system, not just read someone else's dashboard
- At least one cloud deeply. Not three superficially
- API and integration patterns against real enterprise surfaces such as ERPs, CRMs, and data platforms
- CI/CD, containers, release engineering
- You have owned something in production. On-call, incidents, the whole thing
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AI Engineering
Evaluation and Error Analysis
- You have built an eval set for a non-deterministic system and used it to make a decision
- You can decompose a failure: is this a model problem, a retrieval problem, a data problem, or a product problem?
- You debug agent behaviour systematically, with traces and evidence, not by gut feel
Context Engineering
- Deliberate management of what enters the model on each turn, and why
- Memory strategy: what persists across steps, across sessions, and what should not
- Tool surface design: what the agent can reach, how it is scoped, what happens when a tool fails
- Cost and latency as first-class design constraints, not something discovered in the invoice
Consulting and Client Leadership
Equal weight to the engineering. This is a client-facing role in a services business.
- Carry a market point of view on models, tooling, and delivery patterns, and translate it into what it means for a specific client, in their language
- Run discovery workshops, solution reviews, and delivery cadences with client teams
- Advise clients on standing up their own AI capability: practice structure, operating model, skills, governance, build versus buy, and adoption across their engineering org
- Shape and defend technical proposals, PoC plans, and roadmaps. Own the story end to end
- Translate business problems into architectures for CXO-level stakeholders without hiding behind jargon
- Say no when the answer is no. Tell a client when agents are the wrong tool, and be able to explain why
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Delivery and Architecture
The work itself.
- Own end-to-end delivery of AI-native programs, from architecture through production
- Design multi-agent orchestration using LangGraph, CrewAI, or equivalent. Agent topology, tool routing, memory, state, fallback, and recovery paths
- Integrate agent systems with enterprise systems of record, not toy datasets
- Build RAG where RAG is the right answer, from chunking through retrieval, re-ranking, and evaluation
- Run agentic coding workflows with Claude Code, Cursor, Codex, or equivalent, and lead projects where AI writes significant portions of the codebase while you guide, review, and ship it
- Work with MCP and shared-context tooling. Design what agents are permitted to reach and under what controls
- Bring governance into the design from day one: agent identity, privilege scoping, audit, human-in-the-loop, kill switches
- Contribute to reusable frameworks and accelerators the wider practice can use
Team and Practice
- Build AI engineering capability across the delivery organisation through mentoring, standards, and review quality
- Evaluate new models, frameworks, and tooling before the hype catches up, and kill the ones that do not earn their place
- Contribute to internal knowledge bases and practice assets
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