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AI & Automation Apprentice
The AI & Automation Apprentice will support the design, development, testing, and maintenance of intelligent automation solutions, robotic process automations, and AI-enabled workflows.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist in analysing business processes to identify opportunities for automation, AI support, or workflow improvement
- Support the design, build, testing, and deployment of RPA bots using approved automation platforms
- Help develop AI-enabled solutions such as intelligent workflows, document processing, chatbots, prompts, co-pilot, or decision-support tools
- Translate business requirements into clear process maps, user stories, test scripts, and solution documentation
- Maintain and update existing bots, workflows, and automation scripts under supervision
- Monitor bot performance, investigate exceptions, and support issue resolution
- Carry out testing, validation, and quality checks to ensure automations are reliable, accurate, and fit for purpose
- Work with business users to gather feedback and identify continuous improvement opportunities
- Maintain documentation, standard operating procedures, knowledge articles, and user guides
- Support governance, security, and compliance requirements, including data protection, access controls, and responsible AI principles
- Participate in project meetings, workshops, and sprint reviews as required
- Keep up to date with emerging automation, AI, and low-code/no-code technologies
Where you'll work
- Nottingham South & Wilford Industrial Estate
- Nottingham
- NG11 7EP
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
QA LIMITED
Training course
Artificial intelligence (AI) and automation practitioner (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Review, establish, follow, and/or amend policies and procedures on data and information security.
- Follow ethical, responsible, and safe working practices respecting confidentiality and sensitive organizational matters.
- Undertake analysis to identify if automation is viable. Including assessing risks such as data quality, process maturity, and unintended consequences of AI automation projects, such as the impact on job roles.
- Engage with non-technical staff to understand their roles, responsibilities, and concerns when automation solutions are proposed and implemented. Adapt approach to support workforce needs when implementing solutions that impacts the workforce.
- Support with the introduction, adaption, and implementation of change. Contribute to constructive dialogue between leaders and employees about the adoption of AI and automation solutions.
- Review and complete workflow and process mapping to identify problems or inefficiencies and recommend solutions including pilots, incremental changes, and scaling opportunities.
- Use automation design tools to suit the organizational context to configure, adapt, and implement AI or automation solutions, such as conversational agents, text processing AI, workflow automation platforms, and cloud-based SaaS or PaaS.
- Create and refine prompts for AI tools, using iterative testing to achieve accurate and useful outputs.
- Apply analytical and computational techniques using tools and datasets to design, evaluate, and optimize automation solutions.
- Integrate AI and automation technologies to collect, process, and manage data effectively, enabling intelligent and efficient system operation.
- Design, integrate, and test digital workflows and AI automation tools using APIs, connectors, or low-or no-code integration methods.
- Iterate solutions based on testing and feedback to ensure reliability, security, accessibility, and alignment with organizational needs.
- Identify opportunities to deliver automation. Support leaders in integrating ethical, empathetic approaches when decision-making.
- Support in the identification and evaluation of opportunities for increased productivity. For example, use of low-or no-code tools, streamlining processes, and use of AI platforms.
- Make evidence-based suggestions to support governance, outcomes, and facilitate improvement for example cost benefit analysis.
- Report on productivity and efficiency savings and the opportunities for automation and where applicable when automation does not improve experience or processes.
- Contribute to sustainable and efficient AI and automation solutions.
- Support in the delivery of training to technical and non-technical user groups or audiences adapting content and format responding to feedback and organizational context.
- Contribute to the creation and/or adaption of resources such as user guides, training materials, process documents to meet user requirements.
- Work collaboratively to deploy AI and automation strategies. Support where required to deal with the impact of automation for example retraining, redeployment, or upskilling of affected staff.
- Undertake data analysis, preparation, and conversion to support automation solutions.
- Present and communicate information including the translation of technical concepts into accessible materials to support clear dialogue with stakeholders.
- Work with others to achieve agreed outcomes or outputs. Provide evidence-based analysis and insight to leaders on the likely human impacts of automation projects.
- Use project management principles, techniques, and tools to support the development of clear, balanced communications and briefings, articulating both opportunities and risks.
- Keep up to date with existing, evolving, emerging technologies and sector trends in AI, automation, and technology including methods to evaluate vendor and supplier solutions.
- Apply ethical and human-centred design principles when scoping, developing, and deploying automation and AI solutions, underpinned by robust governance.
- Apply technical understanding to help align business needs with technical capabilities, supporting the development of solutions that are scalable, efficient, and aligned with the organisation’s strategic objectives.
- Undertake assurance activities to evidence responsible AI and automation, including maintaining clear documentation of design and decision-making, contributing to risk assessments, and applying assurance frameworks to support compliance with organisational, regulatory, and ethical standards.
- Apply algorithmic impact assessment and workforce equality monitoring techniques when scoping, implementing, and reviewing AI and automation projects. Gather and analyse relevant workforce data, identify potential equality risks, and contribute evidence-based recommendations to support fair and inclusive adoption.
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Artificial Intelligence (AI) and Automation Practitioner Level 4.
The AI & Automation Specialist programme integrates live and online workshops with self-paced learning, employing a guided discovery approach for individual learner contexts.
Learners are assigned a Digital Learning Consultant (DLC) for personalised coaching and support. These specialists ensure their successful progress, wellbeing, and readiness for assessments.
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Entry requirements:
- Level 3 Qualification (Apprenticeship/A Levels/BTEC etc.)
- OR equivalent work experience (typically 2 years in a relevant role)
- AND
- 5 x GCSE’s including English & maths at Grade 4 (C) or above
You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance, you could still be considered for the programme.
If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.
For more information, please visit the UK ENIC website.
At XMA, we strive to unlock our clients’ potential by delivering innovative solutions and services that meet their needs. Then, we go the eXtra mile. Because we believe in eXceptional.
XMA supports your business every step of the way with our range of solutions and services, each one market-leading and fine-tuned to perfection. From seamlessly deployed hardware and bespoke software solutions, to shielding your assets with cutting-edge security, let our expertise steer your business. We’re with you every step of the way, helping you elevate customer satisfaction, streamline operational efficiency, and fuel growth. With over 35 years in the business and best-in-class solutions, see where eXceptional takes you.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.
The contact for this apprenticeship is:
QA LIMITED
The reference code for this apprenticeship is VAC2000053025.
Closes in 25 days (Friday 9 October 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.
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