Responsibilities

• Lead and inspire the UK AI Business Solutions Solution Engineering organisation, building a high-performing, inclusive culture focused on customer success, innovation, and technical excellence.
• Define and execute the UK technical sales strategy for AI Business Solutions, aligning resources, capabilities, and market priorities to drive business growth and customer impact.
• Drive technical sales excellence by improving pipeline quality, accelerating deal progression, increasing technical win rates, and ensuring successful solution adoption.
• Champion Microsoft's AI portfolio, including Microsoft 365 Copilot, Copilot Studio, Agents, Power Platform, Dynamics 365, and Microsoft Cloud technologies to help customers transform the way they work and operate.
• Act as a trusted executive advisor to customers, engaging with senior business and technology leaders to shape AI transformation strategies and deliver measurable business outcomes.
• Lead complex solution design, proof-of-concept execution, and technical decision-making for strategic customer opportunities, ensuring successful deployment and long-term value realisation.
• Foster strong collaboration across sales, customer success, engineering, marketing, and industry teams to deliver seamless customer experiences and maximise business results.
• Build and scale a high-impact partner ecosystem, leveraging strategic partnerships to extend capability, accelerate customer transformation, and increase market reach.
• Develop world-class technical and leadership talent through coaching, succession planning, capability building, and a strong focus on continuous learning and growth.
• Create a culture of accountability, customer obsession, inclusion, and responsible AI, while maintaining the highest standards of security, compliance, ethics, and operational excellence.

Success will be measured through:

• Growth in AI market share, revenue, pipeline generation, and customer adoption.
• Improved technical win rates and accelerated sales cycles.
• High-quality solution design, demonstrations, proofs of concept, and deployment readiness.
• Strong customer satisfaction, adoption, and business value realisation.
• Effective collaboration across Microsoft teams and partner ecosystems.
• Development, retention, and engagement of high-performing Solution Engineering talent.
• Delivery of scalable, repeatable technical sales practices that drive long-term business growth and customer success.

Qualifications

Required Qualifications:

• Experience leading technical pre-sales, Solution Engineering, Customer Success Engineering, or related customer-facing technology teams.
• Proven people management experience, including coaching, mentoring, performance management, and team development.

Solution Engineering M6 - The typical base pay range for this role across United Kingdom is £ 100,400.00 - £ 200,500.00 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/v2/global/en/corporate-pay/united-kingdom-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.