BCD
AI Business Transformation Lead
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AI Business Transformation Lead (Remote)
Full time, United Kingdom, Netherlands, Spain
If the Head of AI defines the strategy, this role brings that strategy to life within BCD.
As AI Business Transformation Lead, you will sit at the intersection of business innovation, AI adoption and organizational change. You will identify high-impact opportunities, launch new AI-powered capabilities, and help redesign how work gets done across the enterprise.
This role is ideal for an operationally minded innovator who understands AI's potential and enjoys turning ideas into measurable business outcomes.
The Opportunity
AI is only valuable when it changes how people work.
Your role will be to:
- Identify and prioritize high-value AI use cases across business functions (e.g., client services and support, program management, sales and response drafting, spend-report analysis, sales proposal generation, HR/finance process automation)
- Drive AI-driven innovation through a discover, design, develop and deploy model: surface new use cases and business opportunities that go beyond incremental process improvement
- Lead and develop the embedded AI champion network across business units, setting priorities and coaching change management
- Partner with the CoE's Solutions Engineers to scope and pilot new AI-supported workflows, using shared platform tools rather than one-off builds
- Own change management across functions: train colleagues, update SOPs, and track adoption of new AI-assisted workflows
- Engage with enterprise vendors – including ERP, HR, CRM and other SaaS providers to effectively deploy AI capabilities
- Monitor and report productivity and innovation impact (time saved, error reduction, new revenue or business opportunities) to the AI Leadership Council and the CoE
- Act as the voice of the business into the CoE roadmap — ensuring the central platform addresses real operational and commercial needs
- Chair the cross-functional AI champion community of practice (shared training, standards updates, lessons learned)
You will help ensure AI becomes a daily reality for employees, not just a technology initiative.
A Truly Global and Flexible Role
Working across regions, functions and markets, you will collaborate with leaders from operations, sales, finance, people teams, product and technology.
The role is global in scope and fully remote, providing the opportunity to influence business transformation at scale.
A Strategic Success Role
Success means:
- Launching new AI opportunities and initiatives
- Increasing adoption of AI-enabled workflows
- Delivering measurable productivity gains
- Building a thriving community of AI champions
- Accelerating innovation throughout the organization
- Connecting business needs with emerging AI capabilities
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Number of new AI-driven use cases or business opportunities identified and launched
Number of workflows across functions actively using AI tools (vs. pilot-only)
Measurable productivity or quality improvement across core business processes
Adoption/training completion rate across embedded champions and function staff
Speed of escalation and resolution of AI-related risks flagged from the field
Who You Are
You likely bring:
- 3+ years driving AI-led transformation within a large-scale organization
- Founder or early-stage startup experience required — comfort building new capability from zero, in ambiguity, with limited resources
- Demonstrated success adopting new tools/technology and driving change management across teams
- Excellent fluency in AI/LLM concepts (prompting, limitations, appropriate use); deep technical background not required
- Strong communication skills; able to translate between commercial/operational needs and technical capability
- Prior experience piloting or scaling new systems/process change across multiple functions is a strong plus
You are curious, entrepreneurial and energized by building something new.
What We Offer
- A highly visible role at the centre of enterprise transformation
- Opportunity to shape the future of work
- Global stakeholder exposure
- Collaboration with AI experts and executive leaders
- Remote-first flexibility
- A chance to influence innovation across an entire company
A culture that values innovation, ownership and experimentation
Why This Role Is Different
Most transformation roles focus on process improvement.
This one focuses on reimagining work itself.
You will help create AI-first ways of working and identify entirely new opportunities that can redefine how a global company operates and competes.
At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.
About us
BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD’s leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales. For more information, visit www.bcdtravel.com.
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You’ll be offered
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
At BCD Travel, we value you—our culture and success are defined by our people. We carefully consider a wide range of objective, gender-neutral compensation factors, including professional background, skills, experience, and role scope.
This position is advertised across multiple European locations. The expected annual gross salary ranges by country are as follows:
- Spain: 110,000 - 190,000 Euros Annually
- Netherlands: 110,000 - 190,000 Euros Annually
The final salary offered will ultimately depend on the candidate’s qualifications, experience, and location, and will be determined in line with internal equity.
We do not request salary history and are committed to equal pay in line with the EU Pay Transparency Directive.
Ready to join the journey? Apply now!
We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.
We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.
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