AI Capability Lead - Revenue Growth Manager

We're looking for an AI Capability Lead - Revenue Growth Manager to join our Empathy Lab team in London, in a hybrid working mode.

This is an opportunity for a commercially-led practice owner to build and scale our AI-enabled RGM (Revenue Growth Management) forecasting and decisioning offering: from GTM strategy through to a live revenue target. This is a builder role, not a delivery or advisory-hours role: you'll shape the offering, run the go-to-market and own the number.

About Empathy Lab

Empathy Lab by EPAM is an AI-native agency built on the belief that the most valuable growth in the AI era comes from pairing human judgment with machine intelligence. We help CMOs, Chief Commercial Officers and senior business leaders convert data and AI into measurable commercial outcomes, not just recommendations.

You'll bring a consultant's instincts - sharp diagnosis, structured advisory, and the executive presence to hold peer-level conversations with senior commercial buyers. But the endpoint of every engagement is scaled technology delivery revenue, not advisory hours. If you're energized by billable strategy work, this isn't the role. If you're energized by turning strategic conversations into signed, delivered technology revenue, it is.

Interested in shaping an offering, running go-to-market and holding a revenue target? We'd love to chat.

Responsibilities

• Own the commercial strategy, proposition and go-to-market for our AI-enabled Revenue Growth practice, growing it from a near-standing start towards a significant self-sustaining revenue base
• Hold the revenue target for the practice and build the pipeline needed to hit it, operating as a true 0-to-1 owner would inside a start-up
• Proactively shape standalone RGM conversations into broader connected growth opportunities, pulling in Empathy Lab's adjacent capabilities across consumer insights, marketing, commerce and retail media where relevant, positioning RGM as part of a wider orchestrated growth story rather than a self-contained specialism
• Personally lead pursuit of priority target accounts and equip and direct sales, business development and account management colleagues on how to identify and qualify RGM opportunities
• Build peer-level relationships with commercial leaders, budget holders and programme sponsors inside client organisations, typically Chief Commercial Officers, Heads of Revenue Growth Management and Trade or Category Marketing Directors
• Lead early-stage requirements gathering and commercial advisory to shape opportunities, converting consulting-style engagement into technology delivery revenue
• Act as engagement lead on live programmes, sitting above complex technically-delivered work with a focus on commercial value
• Partner closely with our Data & Analytics team to codify existing RGM forecasting and decisioning solutions into a packaged sellable offering, including methodology, commercial models and reusable assets
• Represent the practice internally and externally as a thought leader, building Empathy Lab's credibility and visibility in the RGM space