Cpl
AI Change Management Lead
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AI Change Lead
9-Month Contract
London
Up to £350 per day
Inside IR35
The Role
We are looking for an experienced AI Change Lead to support a major enterprise-wide AI transformation programme within a large, complex global organisation.
This is a highly visible change role focused on accelerating the adoption of AI technologies across the business. You will be responsible for helping employees and leaders understand, adopt and confidently use AI tools, embedding new behaviours and ways of working across the organisation.
Working across technology, learning, communications and business leadership teams, you will develop and deliver change initiatives that build AI fluency, increase adoption and ensure employees are equipped to take advantage of emerging AI capabilities.
The role requires someone who combines strong change management expertise with a practical understanding of Generative AI and, importantly, can translate complex technology into engaging, accessible programmes that drive genuine behavioural change.
Key Responsibilities
- Lead the development and execution of change management strategies supporting the adoption of AI technologies across the organisation.
- Design and deliver AI fluency and adoption programmes for different audiences, including senior leaders, managers and wider employee populations.
- Develop clear KPIs and success measures to track AI adoption, engagement and behavioural change.
- Create change and learning interventions that help leaders prepare their teams for continually evolving AI-enabled ways of working.
- Partner with technology, digital, learning, communications and business teams to ensure the successful rollout and adoption of AI tools.
- Coach and influence senior leaders, helping them role-model effective AI behaviours and lead their teams confidently through change.
- Establish and activate communities of practice, including AI champion and ambassador networks, to accelerate adoption across the organisation.
- Translate complex AI concepts into simple, engaging narratives through storytelling, internal campaigns, workshops and engagement events.
- Promote a culture of experimentation, curiosity and responsible use of AI.
- Identify, curate and communicate successful AI use cases and employee success stories to demonstrate value and build momentum.
- Monitor adoption data, employee feedback and behavioural indicators to understand where adoption is succeeding or encountering resistance.
- Use insight and feedback to continually refine change interventions and improve adoption.
- Manage multiple change initiatives simultaneously within a fast-moving and evolving transformation environment.
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Skills & Experience
We are looking for an experienced change professional who has successfully delivered transformation within large or complex organisations.
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You will ideally bring:
- 8+ years' experience within change management, organisational development, business transformation or a related discipline.
- A strong track record of leading enterprise-scale change and adoption programmes.
- Practical knowledge and understanding of Generative AI technologies, particularly tools such as ChatGPT and Microsoft Copilot.
- Experience supporting technology-led transformation and introducing new digital tools or ways of working.
- Strong experience designing and delivering training, workshops, learning interventions and behavioural change programmes.
- Experience developing change champion, ambassador or community networks.
- Excellent communication and storytelling skills, with the ability to make complex technical concepts accessible to non-technical audiences.
- Strong stakeholder management and influencing skills, including experience working with and coaching senior leaders.
- Experience developing adoption metrics, KPIs and feedback mechanisms to measure the effectiveness of change programmes.
- Strong analytical and problem-solving capability.
- The ability to operate effectively within ambiguity and bring structure and clarity to rapidly evolving programmes.
- Confidence managing multiple workstreams and priorities simultaneously.
If you are interested please apply or send your CV to luke.sandilands@cpl.com
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