Aflac Northern Ireland
AI Context Engineer
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Aflac AI Services Role
Aflac is investing in a new generation of technology capability that will transform customer and employee experiences, scale the secure and responsible use of AI across the enterprise, and reshape how software is designed, built, tested and delivered. These roles will work across strategic product transformation, cloud and data platforms, enterprise AI services, context and knowledge engineering, quality, experience design and AI-enabled developer tooling. This is more than an opportunity to join an individual project: it is a chance to help build the platforms, practices and specialist capabilities that will turn AI into measurable business value at enterprise scale
The Team
The AI Services team helps Aflac use AI in the places where it can make the biggest impact. The team takes priority ideas from concept to working products, learns what works, and creates patterns that other teams can reuse.
This role sits in Context Engineering. The team focuses on building AI-enabled products and helping other teams understand how to use AI safely, consistently and effectively. You will work closely with AI Platform, Solution Architects, Enterprise Architecture, Security, QA and Application Support.
The Role
This is not a standard software engineering role. You will still need strong engineering judgement, but the focus is broader than writing code. You will help teams use AI tools to design, build, test and improve software, while making sure the end result is secure, maintainable and useful.
You will be someone who can move between technical detail and clear explanation. You will help teams understand what AI can do, where it has limits, and how to use it responsibly in real delivery work.
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This is an opportunity to:
- Help shape how Aflac uses AI in software delivery
- Work on practical AI use cases that move from idea to production
- Support engineers and product teams as they adopt new ways of working
- Create guidance, examples and reusable approaches that make AI easier to use well
- Build something new and leave a lasting impact
This role will help create the reusable platforms, engineering patterns and specialist services that enable teams across Aflac to build and scale AI solutions responsibly.
What you'll be doing
You will help teams get real value from AI tools, from early exploration through to delivery. The role combines hands-on engineering, problem solving, facilitation and coaching. You do not need to have every answer, but you do need to be curious, practical and able to bring people with you.
Skills and experience
Below is an overview of the skills and experience we are looking for, but remember, don't rule yourself out if you don't have everything on the list – it's your intellect and your attitude we are really after.
Essential Criteria
- Bachelor's degree in computer science, Software Engineering, or related field, or previous commercial experience
- 3+ years of industry experience in software engineering or application development
- Experience with AI driven engineering tools and techniques e.g. Kiro (Amazon Q developer), Github Copilot, Claude Code, Cursor, Compound Engineering
- Experience with agentic AI workflows and steering techniques for reliable automation
- Ensure alignment with architectural patterns, coding standards, and performance
- Strong Object-Oriented Programming skills (e.g., Java, Python, C#)
- Experience with CI/CD pipelines and DevOps practices
- Knowledge of cloud platforms (AWS, Azure, or GCP)
- Candidates must be permanently based in Northern Ireland with the relevant Right to Work Visa
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Desirable Criteria
- AWS certification or equivalent in cloud services
- Familiarity with RAG architectures, embeddings, and context management strategies
- Experience with agentic AI workflows and steering techniques for reliable automation
- Experience with containerization and orchestration (Docker, Kubernetes)
- Proven experience with full-stack development (front-end, back-end, APIs, databases)
- Familiarity with security best practices and compliance standards
- Familiarity with automated testing frameworks and QA processes
Please note this is NOT a remote position, we operate a hybrid model with 2 days in the office per week. Aflac NI is an equal opportunities employer. We are committed to attracting diverse talent and supporting flexible working. Applications from candidates wishing to work four days per week are welcomed and will be considered in line with business and team requirements.
So that's us. Thanks for taking the time to read this far. We look forward to hearing from you if you fancy joining an innovative technology company that runs locally and is supported by a well-established, highly recognised Fortune 500 company in the US.
Aflac is an equal opportunities employer
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