Greenpark
AI Transformation Lead
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AI Delivery Lead
About Greenpark
Greenpark is a global, award-winning digital agency specialising in omnichannel search and social. Our purpose is to create content people and algorithms love, driven by data-led and performance-focused strategies. From Omnichannel Search & Insights, Creative Content, and Performance Tech, we help brands forge meaningful connections that transform lives.
Currently serving a roster of global brands including Unilever, Campari Group, AIA, Sanofi, Nestlé, Lipton, Kimberly-Clark, Straumann, Ricola, Globe Telecom, and more.
📖 Gain insights into our work, collaboration methods, and operational playbook here.
Our Values
We’re guided by a commitment to impact and integrity:
- ‘We Strive’ – Ambitious ambition for people and brands.
- ‘Acting Together’ – Unified in collective effort.
- ‘With Kindness’ – Respect and empathy drive everything.
About the Role
This is your opportunity to be the engine of Greenpark’s AI transformation. As AI Delivery Lead, you’ll anchor our AI rollout within Operations, directly reporting to the Operations Director who oversees the broader programme.
Why this role? You’ll merge operational oversight with hands-on delivery, not just track progress but drive action—shaping rollout plans with practical workflows, spotlighting value, and driving adoption across the business. Ideal for a builder-builder; working alongside AI champions in different departments to bridge the gap between teams’ needs and AI’s potential.
What You’ll Do
- Co-own the AI rollout strategy Partner with the Operations Director to craft the vision, sequence priorities, and execute delivery—no一日流程記錄 (checklist) administration here, just impactful output.
- Build real-world AI agents and workflows Prototype agents and practical workflows in platforms like Claude, Make (formerly Integromat), or n8n that solve active business problems—these solutions will serve as future templates across teams.
- Be the agency’s authority on AI’s next frontier Spot opportunities before teamsrealise them—translate potential into practical workflows, and be the voice that persuades teams to act.
- Act as the ‘ears’ in each department Work closely with AI champions in each team to uncover their needs, validate problems, and feedsthiscount into development.
- Design ‘sticky’ enablement services Train teams, create playbooks, and run hands-on sessions that change workflows—not just passive demos. Intention: permanent behaviour shifts.
- Anticipate and vet new AI tools/tools Evaluate emerging technologies/capabilities, perform proof-of-concepts, and deliver a clear, pragmatic recommendation to the team on what’s ripe for adoption.
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Experience & Skills
Core Requirements
- Senior Tech/Programme Manager expertise: Comfortable delivering large-scale, multi-stakeholder programmes.
- Tinker-proof build ethos: Can demonstrate agents/workflows they’ve built themselves (e.g. Claude Projects, Make/Integromat, n8n) using industry-accepted platforms.
- Practical AI-mindedness: Intimate familiarity with LLMs and agent technology in practice—not just ML theory. A passion for AI demonstrated through adoption, not just blog post proliferation.
- Champions of clarity: Outstanding communicator—articulate AI concepts to non-technical teams, rewrite skepticism into investment.
- Collaborator-in-residence: Thrives in cross-functional environments, translating team needs into AI-driven solutions.
- Adaptive delivery driver: Comfortable operating within someone else’s programme—no bureaucracy, just prioritised urgencies; thrives in uncertainty.
Nice-to-haves
- Agency-services experience.
- Embedding AI into workflows: Creative, commercial, or delivery environments.
- Evidenced understanding of AI governance, data privacy, and ethical AI principles in enterprise/client data environments.
- Experience in change management or driving adoption/behavioural change.
- Additional tooling/cross-protein know-how: APIs, automation/integration platforms (e.g. Zapier, Airtable limitations etc.).
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Reporting Structure & Scope
- Reports to: Operations Director (enabler of the programme).
- Operational Alignment, but within Operations—no P&L responsibility. You influence via expertise, build, and lessons learned.
Why Greenpark Commits to You
We champion diversity of ideas and backgrounds. Of course, 360° inclusion is central to how we operate: a culture built on broad voices, respect, and collaboration.
Benefits
🔹 Leave piled up: 25 days holiday/year, plus UK bank holidays and birthday holiday. 🔹 Terms on offer: Extra days during Christmas closure; pro-rata.xmas closure gifts. 💰 Entertainment drop: Monthly company-funded entertainment stipend (e.g. Prime, Netflix, Spotify etc.). 🛡️ Private healthcare + pension included; Value indicators (weekly pulmonary well-being checks via VDU screen tests). 🧘 Wellness provision: Invitation to participation in On the Spot & Value Champion Awards initiatives, peer recognition, Employee Assistance Programme (EAP) access. 📚 No limit to learning: LinkedIn Learning access to business, creative and technical courses. 🤝 See the shape: Referral Bonus Scheme. 🎉 Social calendar: Participation in major social events: Spring, Summer, Halloween, Christmas parties + ad-hoc gatherings. 👶 Eligible support: EnhancedUKEU maternity/paternity leave provisions. ✈️ World passport: Use four weeks abroad per year under WFA policy. 🧠 Balance booster: Annual subscription to Headspace’s Calm.
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Skills