CPM UK
AI Delivery Specialist
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Job Description
AI Delivery Specialist
We’re looking for an AI Delivery Specialist to join our team and help turn business opportunities into practical, scalable AI solutions that improve productivity, decision-making, and user experience across CPM.
This is a full-time role working Monday to Friday, 37.5 hours per week. The salary is up to £35,000 depending on experience. You’ll also enjoy a generous holiday package, pension plan, life assurance, and access to the Peppy & DIGICARE+ health and wellbeing app.
Ideal Location: Stokenchurch, United Kingdom, HP14
Hybrid working available – 3 days in the office minimum
You’ll play a key role across the full AI delivery lifecycle, from understanding business requirements and designing solutions through to building, testing, deploying, and supporting adoption. You’ll work closely with stakeholders across the business to develop solutions that address real business challenges and deliver measurable value.
Using technologies such as Microsoft Copilot, Microsoft 365, and other AI platforms, you’ll build AI agents, automations, workflows, and knowledge bases. You’ll also help optimise existing solutions, improve prompts, and troubleshoot issues to ensure our AI capabilities remain effective, user-friendly, and scalable.
Key Responsibilities:
- Build and configure AI agents, automations, workflows, and other AI solutions.
- Translate business requirements into practical, user-focused solutions.
- Work with stakeholders to gather requirements, support workshops, and demonstrate solutions.
- Coordinate solution testing with users and stakeholders before deployment.
- Create and maintain documentation, knowledge bases, processes, and guidance.
- Improve existing AI solutions to increase performance, adoption, and business value.
- Troubleshoot issues and provide support to end users.
- Assess solution options, considering quality, usability, reusability, governance, and commercial impact.
- Identify and escalate security, governance, and responsible AI risks.
- Keep up to date with emerging AI capabilities and identify opportunities for innovation.
- Share knowledge and support continuous improvement across the business.
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What you’ll bring:
- Experience designing, building, testing, and deploying AI solutions, automations, or workflows.
- Hands-on experience with Microsoft Copilot, Microsoft 365, or other AI platforms.
- Strong stakeholder management and communication skills, with the ability to explain technical concepts clearly.
- Experience translating business requirements into effective solutions.
- Strong troubleshooting, analytical, and problem-solving skills.
- Experience managing multiple priorities and delivering work to agreed deadlines.
- Knowledge of AI governance, security, compliance, and responsible AI principles.
- Experience creating documentation, workflows, knowledge bases, or technical guidance.
- Ability to assess options, make recommendations, and escalate risks appropriately.
- A proactive, adaptable, and solution-focused approach to learning and innovation.
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Experience supporting user adoption through training, demonstrations, and ongoing guidance would be advantageous, as would experience creating reusable AI solutions, templates, or frameworks that can be scaled across the organisation.
What’s In It For You
- Salary up to £35k
- Working hours: Monday to Friday, 37.5 hours per week
- Holiday Package: 26 days plus bank holidays, increasing by 1 day each year of service up to 31 days plus bank holidays. Option to buy or sell up to 5 days
- Pension Plan: Secure your future with a pension plan
- Life Assurance
- Peppy: Confidential access to expert health support across areas like fertility, menopause, pregnancy, and more.
- Health and wellbeing: DIGICARE+ App – Access to second opinions from doctors, counselling sessions, nutritionist advice, and gym discounts all in one place!
Why CPM?
CPM is proud to be an Investors in People Gold accredited organisation, with a strong focus on learning, development, and recognising great work. We work collaboratively, sharing ideas and celebrating achievements while continuing to explore new ways of working.
We’re committed to creating an inclusive workplace that celebrates different perspectives, skills, and experiences.
Reasonable Adjustments:
If you require any adjustments or support during the application process, please let us know. Our goal is to ensure everyone feels comfortable and confident showcasing their skills and abilities.
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