Shape IT Recruitment
AI Functional Consultant - D365 CE
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Are you a Microsoft Dynamics 365 CRM / Customer Engagement (CE) Functional Consultant with experience in AI and a passion for building the next generation of intelligent business solutions?
We're working with an innovative organisation looking for a Functional Consultant – AI & Agent Build to help identify, shape and deliver AI-powered solutions that solve real business challenges.
This is an exciting opportunity for someone who understands business processes, knows how to translate requirements into solutions, and has already started working with AI use cases, automation or intelligent agents.
You'll work closely with business stakeholders to uncover opportunities where AI can create value, document requirements and act as the bridge between business needs and technical delivery teams.
The Role
You'll sit alongside business teams to understand how they operate, identify where AI can improve processes and help design practical solutions using intelligent agents and automation.
You'll be responsible for understanding business challenges, defining requirements and ensuring AI solutions are aligned with real-world needs.
Key Responsibilities
- Work with business stakeholders to understand processes, challenges and opportunities.
- Identify and define AI use cases that can improve efficiency and business outcomes.
- Gather, analyse and document functional requirements.
- Map current and future-state business processes.
- Translate business needs into clear specifications for technical teams.
- Support the design and delivery of AI agents and automation solutions.
- Collaborate with developers, architects and other technical specialists.
- Act as the connection point between business users and technology teams.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
You're likely to be a Microsoft Dynamics 365 CRM / Customer Engagement (CE) Functional Consultant who has started exploring and delivering AI-powered solutions.
You already understand how businesses operate, how to map processes and how to turn business challenges into structured requirements. You're comfortable engaging with stakeholders and aren't afraid to get into the technical conversation behind the systems and data.
You don't need decades of AI experience as this is still a rapidly evolving field, but you should have hands-on exposure to AI projects, AI use cases, Copilot, intelligent agents, automation or similar technologies.
You'll be someone who enjoys problem-solving, asking the right questions and helping organisations understand how AI can deliver meaningful improvements.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
You'll ideally have:
- Experience as a Microsoft Dynamics 365 CRM / Customer Engagement (CE) Functional Consultant.
- Experience working with AI solutions, AI use cases, intelligent agents, Copilot or automation projects.
- Strong business analysis and requirements gathering skills.
- Experience documenting processes and translating business needs into functional requirements.
- Confidence working with both business stakeholders and technical teams.
- A good understanding of data, systems and how technology supports business processes.
- Excellent communication, collaboration and problem-solving skills.
Why Apply?
AI is transforming how organisations operate, and this role offers the opportunity to be at the forefront of that change.
You'll work on exciting AI and agent-based solutions, combining your Dynamics 365 functional expertise with emerging technologies to help businesses work smarter.
If you're a Dynamics 365 Functional Consultant who has started building experience in AI and wants to take the next step in this space, we'd love to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location