HSBC
Senior AI Programme Manager
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AI Platform Delivery Manager
Join HSBC and fulfil your potential – whether you're aiming for leadership or a fresh career direction, we offer opportunities, resources, and rewards to help you grow.
About the Role
HSBC is one of the world's largest banking and financial services organisations, with operations spanning over 50 countries and territories. We position ourselves to support economic growth and help people realise their ambitions.
We are recruiting for a AI Platform Delivery Manager to deliver a global-scale enterprise AI platform. This role will involve leading cross-functional delivery work in collaboration with engineering, AI/ML, and governance teams, ensuring compliant adoption of large language models (LLMs) and AI capabilities across HSBC.
As an UK-based employee, you’ll enjoy tailored professional development opportunities as well as a competitive salary and benefits, including:
- Private healthcare for all UK-based employees
- Enhanced maternity and adoption pay
- Support for returning to work
- Contributory pension scheme with a generous employer contribution
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Key Responsibilities
- Lead end-to-end delivery of AI platform initiatives (from planning to execution)
- Define and manage scope, milestones, timelines, dependencies, and delivery plans
- Proactively handle risks, issues, blockers, and escalations to maintain progress
- Coordinate across engineering (front-end/back-end), AI/ML, and Risk/Compliance/Governance teams to align delivery efforts
- Translate ambiguous requests into structured, testable requirements (e.g., user stories, functional specifications)
- Facilitate Agile delivery through:
- Program/Iteration Planning (PI planning)
- Sprint ceremonies (meetings)
- Backlog tracking & prioritisation
- delivery reporting
- Ensure technical excellence and alignment with HSBC’s AI, security, and compliance standards
Requirements
You should have:
- Strong experience as an AI Senior Project Manager / Business Analyst / Delivery Manager
- Proven success in delivering complex AI technical projects with multiple stakeholders
- Exceptional ability to structure requirements and turn ambiguity into clear scope and actionable plans
- Solid understanding of the Software Development Lifecycle (SDLC) and expertise with:
- Agile (Scrum, SAFe frameworks)
- Tooling (Jira, Confluence)
- "AI-native mindset" (ability to leverage AI-driven approaches to enhance productivity, quality, and decision-making)
- Experience with AI gateways or managing the LKM lifecycle (Large Language Model lifecycle) is an advantage.
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About HSBC – Values & Inclusion
At HSBC, we value diversity, inclusion, and different perspectives, ensuring our workplaces are accessible for everyone. We actively remove barriers to career growth and are proud to be a Disability Confident Leader.
HSBC offers an interview to candidates with disabilities, long-term conditions, or neurodiverse backgrounds who meet the minimum requirements.
If you need accommodations or adjustments during the recruitment process, please reach out to the [Recruitment Helpdesk] via hsbc.recruitment@hsbc.com. Opening new doors starts here.
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