SmartSearch
AI Product Manager
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SmartSearch’s Anti-Money Laundering Verification Software
SmartSearch’s distinctive Anti-Money Laundering verification software protects our clients by offering the most advanced and comprehensive features available from an AML provider.
SmartSearch has grown rapidly by fostering an incredibly collaborative and supportive culture. As we continue our ambitious growth plans, we will strive to remain a truly exciting, rewarding, and unique place to work.
How You Will Make a Difference
This is an exciting time to join SmartSearch. We’re investing in AI across our products, delivery processes, and customer experiences, with a significant opportunity to shape how these capabilities develop.
We’re looking for an AI Product Manager to help identify the right problems to solve, turn emerging technology opportunities into clear product propositions, and ensure our investment delivers measurable value for customers and the business.
Working alongside Product, Engineering, Data, UX, Compliance, and Commercial teams, you’ll take ownership from discovery through to launch and ongoing optimisation. You’ll bring strategic thinking, strong product leadership, and the ability to balance innovation with governance, feasibility, and commercial outcomes.
It’s a role with significant scope and ownership. We’re looking for someone who can bring clarity to ambiguity, move confidently between strategy and delivery, and help shape the future of AI-enabled products at SmartSearch.
Varied Day-to-Day Responsibilities
Discover & Define
- Identify high-value opportunities for AI across customer-facing products and internal operations.
- Lead customer, user, and stakeholder discovery to understand problems, needs, behaviors, and desired outcomes.
- Translate insight into clear problem statements, hypotheses, product opportunities, and measurable outcomes.
- Assess opportunities using customer value, strategic alignment, commercial potential, feasibility, risk, and data readiness.
Shape & Prioritise
- Define and maintain the product vision, strategy, and roadmap for AI-enabled capabilities.
- Build evidence-based business cases, including expected benefits, investment needs, and measures of success.
- Prioritise initiatives and delivery increments based on evidence, value, and strategic fit.
- Ensure the AI portfolio remains coherent, focused, and aligned with wider Product and business priorities.
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Collaborate & Deliver
- Work closely with Engineering, Data, UX, and Compliance from experimentation and prototyping through to production.
- Translate opportunities into clear product outcomes, requirements, and delivery plans without prescribing technical solutions.
- Support iterative delivery, making informed trade-offs based on learning, risk, and customer value.
- Balance innovation with responsible AI, transparency, data protection, governance, and appropriate human oversight.
Launch & Optimise
- Plan for product adoption, internal readiness, and go-to-market activity alongside Commercial and customer-facing teams.
- Define and monitor adoption, quality, efficiency, customer, and commercial KPIs.
- Use product performance, customer feedback, and operational data to guide ongoing optimisation.
- Champion evidence-based decision-making and communicate progress, outcomes, and learning clearly.
What We Are Looking for in a Candidate
You’ll be an experienced Product Manager who is comfortable working with emerging technology, complex problems, and cross-functional teams. You’ll combine product judgment with commercial awareness and be able to create structure while the problem or solution is still evolving.
Essential
- Proven Product Management experience within a B2B SaaS or technology-led environment.
- Experience defining product vision, strategy, roadmaps, and measurable outcomes.
- Strong product discovery skills, including customer research, problem definition, and hypothesis validation.
- Commercial awareness and experience developing business cases or assessing investment opportunities.
- Ability to translate complex technical concepts into clear customer and business outcomes.
- Experience leading cross-functional delivery across Product, Engineering, UX, and business stakeholders.
- Strong communication, prioritisation, and stakeholder management skills.
- Comfort operating in ambiguity and adapting direction as evidence and technology evolve.
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Desirable
- Experience delivering AI, machine learning, generative AI, or data-driven products.
- Understanding of responsible AI, model risk, data governance, or human oversight considerations.
- Experience taking AI-enabled capabilities from experimentation into scalable production services.
- Experience supporting pricing, packaging, product adoption, or go-to-market activity.
- Experience in a regulated industry, RegTech, AML, KYC, or KYB.
What Is Life Like at SmartSearch?
We are a multi-award-winning Tech company with an aspirational mentality. Some of our most recent recognitions include: named in the renowned RegTech100 list for 2024, listed in the Top 100 Fastest Growing Tech Companies by Northern Tech Awards 2024, as well as being named Technology Provider of the Year by Corporate Finance Awards 2024. We have been Great Place To Work Certified since 2022. There are excellent progression opportunities due to our growth, and you will have personal development goals, regular feedback, and support. We are a diverse and inclusive team committed to promoting Diversity & Inclusion and Social Responsibility. Through our DE&I group, charitable initiatives, and support for local schools, we actively foster a positive impact on our community.
Company Benefits
Our comprehensive benefit package includes:
- 25 days holiday rising to 30 with each year of service
- Private Medical Insurance covering dental and optical
- Company pension scheme
- Life Assurance – 4x your annual salary
- 1 day paid volunteering per year
- Enhanced maternity/paternity offerings
- Employee Assistance Programme
- Cycle to work scheme
- On-site gym
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