HSBC Global Services Limited
AI Product Owner
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We are seeking an AI Product Owner
In this exciting role, you’ll help move enterprise AI from ambition to measurable impact. You’ll own product strategy and delivery for GenAI capabilities reaching more than 250,000 colleagues worldwide, working with engineering, data, risk, compliance and cybersecurity specialists.
If you’ve delivered practical LLM-based products and know how to balance innovation with safety, security and adoption, this is an opportunity to shape responsible GenAI at global scale.
About the Role
In this role, you will:
- Own the GenAI product vision, strategy and roadmap, identifying high-value use cases and translating emerging GenAI capabilities into practical enterprise products.
- Lead GenAI products through the full lifecycle: discovery, use-case assessment, experimentation, prioritisation, delivery, launch, adoption and continuous improvement.
- Define and prioritise the GenAI backlog, balancing colleague value, model capability, user experience, technical dependencies, cost, operational resilience and risk.
- Work closely with engineering, data, architecture and machine-learning specialists to shape requirements and deliver solutions using technologies such as large language models, prompt engineering and AI evaluation.
- Embed responsible GenAI controls and measurable outcomes, addressing model safety, data privacy, cybersecurity, confidentiality, data leakage, inaccurate outputs, bias, misuse and inappropriate access.
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Requirements
To be successful in this role you should have the following skills:
- Significant end-to-end product ownership experience, delivering enterprise AI products in a complex organisation.
- Strong practical Generative AI expertise, including experience with large language models, prompt design or prompt engineering, retrieval or similar enterprise patterns, AI evaluation and model safety.
- Demonstrable experience converting GenAI opportunities into production-ready products, including assessing use cases, validating value, managing adoption and improving solutions after launch.
- Experience delivering GenAI or technology change in a regulated, security-conscious or highly controlled environment, with a clear understanding of data privacy, cybersecurity, compliance and responsible AI.
- Proven leadership and influence across multidisciplinary teams, including engineering, data, architecture, risk, compliance, cybersecurity and senior business stakeholders; experience managing or coaching product professionals is also important.
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About Us
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
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