B&M Retail
AI Transformation & Adoption Lead
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At B&M, we are building practical AI capabilities that improve productivity, enhance decision-making and drive greater efficiency across the business. We believe AI delivers the greatest value when it is focused on solving real business challenges, implemented through approved technology, governed responsibly and adopted in ways that are simple, safe and measurable.
As AI Transformation & Adoption Lead, you will play a pivotal role in helping the business identify, shape and deliver high-value AI opportunities. Working across IT, Data, Architecture, Information Security and business functions, you will turn ideas into scalable solutions that deliver tangible business outcomes. This is an exciting opportunity for a technology-enabled transformation professional to help shape how AI is adopted across one of the UK's leading retailers.
Key Responsibilities
- Identify, evaluate and prioritise AI opportunities across key business areas, ensuring initiatives deliver measurable commercial, operational or productivity benefits.
- Develop business cases, benefits models and ROI assessments, helping stakeholders understand the value and viability of AI-enabled solutions.
- Lead AI initiatives from discovery and proof of concept through to pilot, deployment and adoption, ensuring effective delivery and value realisation.
- Collaborate with IT, Data, Security, Architecture, Legal, Compliance and external partners to ensure AI solutions are secure, governed and aligned to business priorities.
- Drive AI literacy and adoption across the organisation through communications, training, practical use cases and champion networks.
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The Ideal Candidate
- Proven experience delivering digital transformation, automation, AI adoption, technology-enabled change or process improvement programmes within a fast-paced environment.
- Strong commercial acumen with the ability to identify opportunities, develop business cases and connect technology investment to measurable business outcomes.
- Practical understanding of AI, Generative AI, automation, analytics and AI-enabled platforms, with the ability to distinguish high-value opportunities from emerging trends.
- Excellent stakeholder management, communication and influencing skills, with the ability to translate complex concepts into simple and commercially relevant discussions.
- Experience managing projects, products or transformation initiatives from discovery through to adoption, including benefits tracking, change management and value realisation.
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This is an exciting opportunity to help shape B&M's AI journey, driving meaningful business transformation through responsible and effective adoption of emerging technologies. You'll work with senior stakeholders across the organisation to unlock new opportunities, improve ways of working and deliver measurable value at scale.
We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here - https://careers.bmstores.co.uk/our-bm-benefits/
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
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