JPMorgan Chase & Co.
AI Transformation Project Manager
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AI Transformation Project Manager
Join our dynamic team to shape and accelerate firmwide technology transformation, delivering measurable business outcomes and improved employee experiences.
As a Senior Associate within Corporate Technology, Employee Platforms Delivery and Execution, you will support delivery for a strategic Operating Committee-sponsored program spanning HR and Technology. You will help translate executive intent into clear outcomes, a practical roadmap, and disciplined execution across multiple workstreams. You will partner with stakeholders across engineering, architecture, product, HR, and control functions to drive delivery transparency, manage dependencies, and enable sustained adoption.
This role requires strong strategic problem framing, structured execution, and transformation leadership through influence—including communicating trade-offs, improving operating cadence, and supporting change management and benefits realization.
Job Responsibilities
- Support program strategy-to-execution for a multi-year transformation: help translate Operating Committee priorities into clear problem statements, target outcomes, roadmap milestones, and success metrics.
- Drive governance and operating cadence (OKRs/KPIs, executive steering materials, RAID, dependency tracking, financial/forecast inputs, and delivery transparency) to enable predictable execution and timely decisions.
- Develop and maintain integrated program plans across teams and vendors, including requirements tracking, sequencing, resourcing inputs, milestones, and cutover/rollout planning to enable on-time delivery and seamless integration with existing platforms.
- Partner with engineering, architecture, product, and HR stakeholders to clarify scope, value case, and measures of success; identify opportunities to improve processes, digitize workflows, and increase operational efficiency.
- Enable change and adoption planning by supporting stakeholder mapping, communications, training approaches, readiness tracking, and benefits realization—helping ensure solutions are embedded into business-as-usual.
- Proactively manage risks, issues, and dependencies, surfacing concerns early, driving mitigation actions, and supporting appropriate escalation and decision-making.
- Produce executive-ready reporting and insights, using concise narratives and data visualization to communicate progress, risks, trade-offs, decisions required, and recommendations.
- Facilitate stakeholder engagement and alignment through workshops, communications, and decision forums that maintain momentum and clarity across HR and Technology.
- Strengthen delivery discipline and continuous improvement by applying modern delivery practices and helping teams inspect/adapt operating rhythms, metrics, and ways of working.
- Stay current on industry trends and emerging technologies, translating best practices into pragmatic transformation approaches suited to the firm’s environment.
- Champion AI fluency and responsible adoption of agentic capabilities: identify opportunities to embed AI-assisted workflows into program execution (e.g., delivery automation, portfolio insights, risk identification, and stakeholder communications) in partnership with engineering, product, and control stakeholders.
- Support experimentation and learning loops by helping run lightweight pilots, define success measures, capture lessons learned, and scale what works with appropriate governance.
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Required Qualifications, Capabilities, and Skills
- 5+ years of experience (or equivalent expertise) in technology program delivery, transformation execution, or portfolio management within a large, complex organization.
- Demonstrated ability to coordinate delivery across multiple teams and stakeholder groups, including planning, dependency management, and executive communication support.
- Strong strategic and analytical capability to assess performance, identify improvement opportunities, and implement data-driven metrics (OKRs/KPIs, delivery health indicators).
- Experience with risk/issue management and strong attention to controls, documentation, and governance hygiene.
- Ability to support adoption and change activities (communications, readiness, training coordination, benefits tracking) as part of delivering sustainable outcomes.
- Strong facilitation and stakeholder management skills: comfortable running working sessions, driving alignment, and escalating trade-offs with clear recommendations.
- Familiarity with delivery methodologies and tools (e.g., Agile, Scrum, Kanban, Waterfall) and ability to apply the right approach per initiative.
- High adaptability and structured problem-solving in fast-paced, ambiguous environments.
- Technical fluency across modern platforms and digital tools, enabling effective partnership with architecture and engineering teams.
- AI fluency and intellectual curiosity, with the ability to understand and evaluate agentic tools/agents to improve delivery execution and transparency while balancing governance and risk.
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Preferred Qualifications, Capabilities, and Skills
- Experience supporting programs spanning HR and Technology / employee platforms.
- Strong executive communication skills (clear writing, crisp synthesis, decision-oriented storytelling).
- Certifications (Agile/Scrum, PMP, Lean, Prosci/change management) are a plus.
- Bachelor’s degree in Business, Engineering, Information Technology, or related field.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
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