Hyerhub
AI Value and Delivery Manager
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AI Value Delivery - Project Manager
We’re looking for a Programme / Project Manager who cares about delivering outcomes, not just managing plans.
Summary
This role sits at the intersection of client value management and delivery excellence. This is a hybrid, client-facing consulting role for someone who can hold the client outcome thread from discovery through to value realisation, whilst simultaneously running the operational machinery that makes delivery happen.
Purpose
As we grow, we are expanding our delivery capability to support more clients and more complex engagements. Known as the Value Orchestrator it is a critical hire in this expansion: the role exists to ensure that every engagement we run is both well-delivered and genuinely valuable, and that our clients feel the difference. You are not a project manager in the traditional sense. You own the value thread: making sure the work being built is the right work, that it is progressing at the right pace, and that the client understands and trusts what is happening at every stage. This role will suit someone who brings genuine craft to delivery, has the technical literacy to engage with AI-native teams, and has the commercial maturity to manage senior client relationships with empathy and rigour.
Key Accountabilities
Client Value and Outcomes
- Work with other consultants to define and maintain value hypotheses for active engagements, ensuring all work is anchored to measurable business outcomes throughout the delivery lifecycle
- Don’t manage the scope through change request - manage it by attributing the impact of the requirements on the actual business drivers and KPIs. Drive clarity on vision and objectives with client leadership, translating strategy into workable and prioritised delivery scope
- Track, evidence, and communicate value progress across the engagement, including to senior client stakeholders
Project and Programme Management
- Own programme and project execution end-to-end: milestones, risks, dependencies, and deliverables orchestration
- Manage client relationships across multiple seniority levels with discipline, clarity, and genuine care for the client's outcomes
- Run delivery cadences, status reporting, and governance forums with consistency and precision
- Identify and resolve blockers before they become problems, escalating with context when needed
- Coordinate across cross-functional teams, including consulting, engineering, and client-side stakeholders
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AI-Native Execution
- Apply generative AI and agentic tools actively in day-to-day work: planning, documentation, synthesis, and communications
- Bring an informed practitioner perspective on how AI applies to client challenges, not as a technologist, but as someone who understands both the domain and the tooling
- Contribute to our evolving delivery playbooks, templates, and accelerators, helping the firm learn from every engagement
Internal Learning and Contribution
- Invest in your own continued development in the AI domain, staying current with tools, methods, and emerging practice
- Share relevant learning with the wider team and contribute to our internal knowledge base
- Participate actively in ways-of-working improvement, bringing what you learn on engagements back into the firm
Profile
Experience and Skills
- 5+ years across any of the disciplines of product management, programme or project management, value management in a consulting or technology environment
- Proven ability to build and operate value realisation or business case frameworks, not just describe them
- Strong delivery track record across complex, multi-workstream programmes delivering professional services to senior stakeholders in external clients.
- Familiarity with data, AI and ML concepts sufficient to hold credible client conversations and participate meaningfully in technical scoping
- Experience managing client relationships at senior level with commercial awareness
Attributes
- AI Native - You have actively embedded generative AI and agentic tools into your working practice. You know what they can and cannot do. You build your own workflows rather than waiting for tools to be handed to you, and you stay curious about the space without needing to be prompted.
- Value-First - You think in outcomes, not outputs. You know the difference between delivering a project and delivering value, and you hold that line under pressure without losing the client relationship.
- Delivery Spine - You are organised, diligent, and execution-focused. Milestones, risks, and dependencies are not abstract concepts to you. Managing them with precision is the craft.
- Empathic and Commercially Aware - You read clients well. You understand what they need versus what they say they need, and you know when to push back and when to support. You think about the health of the engagement, not just the health of the deliverable.
- Culturally Aligned - You believe in our moral compass and the responsible use of AI as a force for good. You share our commitment to transparency, shared knowledge, and outcomes over hours.
- High Agency - In a startup or consulting context like ours, it's a highly valued trait because the environment is ambiguous by nature; no one is going to hand you a perfect brief, and the people who thrive are the ones who fill gaps rather than wait for them to be filled for them.
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Success Indicators
- Client satisfaction scores and qualitative feedback that reflect strong delivery experience, not just functional delivery
- Value is realised and trusted by clients on every engagement you run
- Programmes you manage land on time, with risks surfaced early and resolved without escalation, and achieve planned business outcomes
- Your AI tool usage is visible and infectious: colleagues and clients notice the quality and pace advantage it brings
- Your contribution to internal playbooks and accelerators makes the next engagement run faster and better
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