Expeditors
Air Import Agent
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Company Description
“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 18,000 trained professionals
- 250+ locations worldwide
- Globally unified system
Job Description
Manage air import shipments from start to finish, ensuring a smooth and efficient process.
- Accurately process shipment documentation and maintain records within internal systems.
- Monitor and track shipments, providing updates and resolving any issues promptly.
- Liaise with customers, airlines, brokers, transport providers, and overseas offices to ensure excellent customer service.
- Arrange customs documentation and ensure timely delivery of freight.
- Prepare accurate customer and supplier invoicing.
- Ensure compliance with company procedures, customer requirements, and relevant industry regulations.
- Work towards departmental KPIs and identify opportunities to improve processes and efficiencies.
- Build and maintain strong relationships with customers, suppliers, and internal stakeholders.
- Maintain high standards of professionalism, integrity, and continuous learning.
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Qualifications
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- Previous experience or relevant training is desirable, but not essential
- Proficient in Microsoft Office and computer systems.
Additional Information
- 23 Days holiday
- Private Medical Insurance
- Dental and Optical cover
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- EAP
Successful Candidate must be eligible to work within the UK
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