David Charles Associates Limited
Air Imports Agent
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Our client is a global Freight Forwarder based in the London Heathrow area. Due to the ongoing success and demands of their business, they are looking for a new Air Imports Clerk to focus on their temperature sensitive biological & pharmaceutical shipments, joining an existing team of Customer Ops Agents.
Ideally, we are looking for someone with relevant industry experience and background who is happy to work in a robust and progressive company.
Main Responsibilities:
- To prepare and present quotes for Air & Road consignments
- To provide Customer Service Excellence for both verbal and written communications
- Complete assigned tasks within agreed timeframes
- Complete bookings and sales according to both customer & company timescales
- To ensure data & security integrity of both customer & company information is always controlled
- Co-ordinate with other company offices & groups
- Co-ordinate transport with both UK & Overseas approved strategic service partners
- To provide guidance on appropriate paperwork for customs clearance
- Prepare & co-ordinate all forms of freight documentation including airwaybills, Shipping Certificates, Health Certificates, Import & Export Licenses, Customs Entry Documentation, and any other supporting shipping documentation
- Prepare & complete Customs Control submissions for Imports & Exports
- To work with all types of cargo and all necessary associated tasks
- To use company vehicles on occasion to deliver and collect paperwork and/or shipments
- To undertake any training courses required to understand and complete job tasks
- To co-ordinate Group project tasks as and when directed
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The role will require you to work Monday to Friday 8am - 4.30pm and 9.30am - 6pm on alternate weeks (any additional work is paid overtime). You will need to be a car driver and able to work to deadlines whilst always ensuring an exemplary level of customer service.
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David Charles Associates is a Recruitment Business and Agency.
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