Air Logistics Operational Care Specialist Apprentice

This position requires enhanced security clearance checks and by applying for this role you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation.

Any appointment will be strictly conditioned upon and subject to the receipt of satisfactory results of these checks.

Where you'll work

Unit 1

Girling Way

Feltham

TW14 0PH

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SR APPRENTICESHIPS LIMITED

Training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
• Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
• Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
• Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
• Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
• Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
• Identify and source data from customers, systems or colleagues.
• Identify and resolve problems in line with responsibilities.
• Create and maintain productive working relationships with internal and external customers.
• Adapt communication based on the situation and the audience.
• Identify problems outside of limits of responsibility and escalate within company policy.
• Communicate in writing, preparing communications on technical matters.
• Communicate with others verbally, including internal and external customers.
• Air. Use and adapt terminology appropriate to the air freight industry.
• Air. Select and use documentation appropriate to the air freight industry.
• Ocean. Use and adapt terminology appropriate to the ocean freight industry.
• Ocean. Select and use documentation appropriate to the ocean freight industry.
• Road. Use and adapt terminology appropriate to the road freight industry.
• Road. Select and use documentation appropriate to the road freight industry.
• Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
• Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
• Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
• Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
• Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
• Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
• Identify and source data from customers, systems or colleagues.
• Identify and resolve problems in line with responsibilities.
• Create and maintain productive working relationships with internal and external customers.
• Adapt communication based on the situation and the audience.
• Identify problems outside of limits of responsibility and escalate within company policy.
• Communicate in writing, preparing communications on technical matters.
• Communicate with others verbally, including internal and external customers.

Training schedule

You will be supported throughout your journey by a network of mentors, line managers and previous apprentices. They will help you achieve your qualifications and progress along your apprenticeship journey.

More training information

SR Apprenticeships is a leading national training provider delivering Apprenticeship programmes throughout the UK.

Essential qualifications

• GCSE in:
  • 5 GCSEs (grade C/4/Pass)
  • English (grade C/4/Pass)
  • Maths (grade C/4/Pass)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Administrative skills
• Team working
• Initiative

Other requirements

This position requires enhanced security clearance checks and by applying for this role you are agreeing to participate in the employment screening process. This process will include criminal record checking and identity validation. Any appointment will be strictly conditioned upon and subject to the receipt of satisfactory results of these checks.

First established in 1968, Kuehne+Nagel UK is now a market-leading logistics provider with over 100 strategic locations nationwide and over 14,000 colleagues - offering a full range of supply chain solutions to anywhere in the world via air, overland or sea. We also run one of the most successful contract logistics operations in the UK and are responsible for the distribution of some of the UK's most popular brands.

https://jobs.kuehne-nagel.com/uk/en/ (opens in new tab)

Company benefits

• Apprentice NUS discount card
• Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

This is not just another job, it’s an exciting opportunity to be a part of something big and make a real difference. So, if you are ready to take your career to the next level and work with some of the best in the business, then we want to hear from you! 

The contact for this apprenticeship is:

SR APPRENTICESHIPS LIMITED

The reference code for this apprenticeship is VAC2000042994.

Closes on Friday 28 August 2026

After signing in, you’ll apply for this apprenticeship on the company's website.